IT Technical Specialist

1 day ago


Montgomery, Alabama, United States Bacheler Technologies Full time

We are seeking a highly organized and detail-oriented IT Support Coordinator to join our team at Bacheler Technologies. In this role, you will be responsible for creating tickets from phone calls, prioritizing issues, and coordinating tasks across multiple queues.

Key Responsibilities:
  • Creation of tickets from incoming phone calls
  • Prioritization of technical issues
  • Coordination of tasks across various queues

The ideal candidate will possess excellent written and verbal communication skills, as well as the ability to multitask while maintaining a positive demeanor.

Requirements:

To be successful in this role, you will need to possess the following skills and qualifications:

  • High School Diploma or Equivalent
  • Excellent written/verbal communication skills
  • Organizational skills
  • Ability to multi-task
  • Customer service oriented
  • Proficient in typing
  • Problem-solving skills

Additionally, experience in call-center, administrative assistant, or customer service settings is preferred.

Benefits and Compensation:

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience and qualifications. This position also comes with the potential for one remote day per week (performance-based).

Bacheler Technologies is a leader in IT outsourcing and managed services, specializing in IT infrastructure design, implementation, management, and security. Our team delivers integrated customer-specific solutions using Microsoft-based technologies, founded on principles of dedication, professionalism, and customer satisfaction.



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