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Banking Operations Specialist

2 months ago

Irving, Texas, United States RPC Company Full time
Job Summary

We are seeking a highly skilled Banking Operations Specialist to join our team at RPC Company. As a key member of our operations team, you will be responsible for ensuring the smooth execution of financial transactions and providing exceptional customer service.

Key Responsibilities
  • Transaction Management
    • Research and resolve custodian issues related to pledging, settlement, quantity positions, cash transactions, and reporting.
    • Communicate with custodians to resolve issues and track progress to resolution.
  • Customer Service
    • Respond to customer inquiries and provide product and procedures information to ensure clients follow transactional standards.
    • Onboard new customers and open Safekeeping Accounts.
  • Process Improvement
    • Identify opportunities to increase efficiencies and automate processes.
    • Develop and implement solutions to improve departmental processes and procedures.
  • Reporting and Compliance
    • Review and approve all investment transactions.
    • Ensure compliance with regulatory requirements and company policies.
Requirements
  • Education
    • Bachelor's degree in a related field.
  • Experience
    • Banking industry experience in operations or mortgage.
    • Safekeeping knowledge and experience.
    • Project management experience.
  • Skills
    • Excellent customer service skills.
    • Strong organization and critical thinking skills.
    • Detail-oriented.
    • Excellent written and verbal communication skills.
    • Proficiency in Microsoft computer applications.
About RPC Company

RPC Company is a leading staffing firm that combines industry expertise with a hands-on approach. We are a Veteran-Owned Business, HUB Certified, and a proud member of several industry associations. Our company values include a commitment to excellence, customer satisfaction, and community involvement.