Valet Operations Team Lead

6 days ago


Santa Monica, California, United States SP+ Full time
Parking Experience Made Easy

At SP+, we're redefining parking experiences for the modern world. Our checkout-free parking solutions use computer vision to simplify your daily routines.

We're a team of over 23,000 passionate individuals powering mobility at over 4,000 locations across North America and Europe. Join us in shaping the future of parking

As a Valet Operations Team Lead, you'll play a crucial role in ensuring our customers receive timely service while maintaining the highest standards of safety and security.

Responsibilities:

  • Greet guests with a smile and ensure they receive exceptional service.
  • Assist customers in and out of their vehicles efficiently.
  • Drive, park, and retrieve customer vehicles safely and professionally.
  • Maintain full compliance with standard operating procedures.
  • Create staffing schedules based on anticipated vehicle volumes.
  • Prepare and process daily paperwork according to audit compliance standards.
  • Ensure drive lanes and crosswalks are clean and free from debris.
  • Develop effective staging plans to maximize parking capacity.
  • Quickly identify vehicle makes and models.
  • Be prepared to substitute for any position if needed.

We offer competitive compensation, including a salary range of $25/hour, and an excellent benefits package. Benefits include medical, dental, vision, flexible spending accounts, long/short-term disability, life insurance, accident insurance, 401(k), and paid time off.

To succeed in this role, you'll need a minimal high school diploma or equivalent and 6 months of related experience or training. A valid state-issued driver's license with a current address and an acceptable driving record is also required.

Physical demands of the job include sitting, standing, walking, using hands and fingers, handling objects, talking, and climbing stairs. You must be able to lift up to 25 pounds and have specific vision abilities, such as close vision, peripheral vision, and ability to adjust focus.

**Note:** This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation.



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