Guest Services Operations Manager
18 hours ago
At Evolution Parking & Guest Services, we are seeking a skilled Guest Services Operations Manager to lead our valet parking operations and maintain exceptional guest service standards. The ideal candidate will have 2+ years of management experience in valet parking, a valid US driver's license, and strong customer service skills.
The salary range for this position is $80,000-$90,000 USD per year, with opportunities for advancement. Our benefits package includes health, dental, and vision insurance, 401K with company match, employee discounts, paid time off, and company-paid holidays.
Job Summary:
- Oversee all aspects of parking operations, including valet parking and maintaining Forbes guest service standards.
- Prioritize client relationships, motivate and manage team member performance, maintain budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling.
Essential Responsibilities:
- Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.
- Work with the Supervisor frequently to stay close to the operation.
- Track hotel parking validations for reimbursement and integrity purposes.
- Understand and drive business metrics and performance measurements to ensure effectiveness, high performance, and compliance.
Required Skills and Qualifications:
- Strong customer service and client relationship skills.
- Excellent oral and written communication skills.
- Strong technology proficiency.
- Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
-
Guest Services Team Lead
19 hours ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeJob SummaryAt Evolution Parking & Guest Services, we are seeking an experienced and skilled Guest Services Manager to oversee all aspects of our parking operations. This role is a critical part of our team, responsible for ensuring that our services meet the highest standards of excellence.As a Guest Services Manager, you will be responsible for leading a...
-
Guest Services Leadership Position
18 hours ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeExceptional Guest Experience LeaderWe are committed to delivering exceptional guest experiences at Evolution Parking & Guest Services, and we need a talented leader to help us achieve this goal. As a Guest Services Leadership Position, you will be responsible for overseeing all aspects of our parking operations, including valet parking, team member...
-
Parking Operations Manager
3 weeks ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeEvolution Parking & Guest Services Job OpportunityWe are seeking a dedicated and customer-focused Parking Operations Manager to join our team at Evolution Parking & Guest Services.About UsWe are the exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide. Our strict focus on the hotel industry allows us to...
-
Parking Operations Manager
18 hours ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeJob Description We are seeking an experienced and skilled Guest Services Manager to join our team at Evolution Parking & Guest Services. The ideal candidate will have a proven track record of success in managing teams and providing exceptional customer service. The successful candidate will be responsible for overseeing all aspects of our parking operations,...
-
Parking Operations Manager
1 week ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeJob OverviewEvolving the Future of Parking and Guest ServicesWe are seeking a highly skilled and experienced Parking Operations Manager to join our dynamic team at Evolution Parking & Guest Services. As a key member of our operations team, you will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional...
-
Parking and Guest Services Associate
1 week ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeAbout the Role:The Valet Attendant is responsible for delivering first-class customer service to guests in a professional, courteous, and efficient manner. This includes assisting arriving and departing guests with their vehicles, providing directions, and answering questions about hotel amenities and services.Main Responsibilities:Provide excellent guest...
-
Guest Services Supervisor
1 week ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeJob DescriptionWe are seeking an experienced Guest Services Supervisor - Valet to join our team at Evolution Parking & Guest Services. As a supervisor, you will be responsible for leading a team of valet attendants and ensuring the delivery of exceptional service to our guests.About Us:Evolution Parking & Guest Services is a leader in the provision of valet...
-
Valet Parking and Guest Experience Director
19 hours ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeWe are looking for a talented Valet Parking and Guest Experience Director to join our team at Evolution Parking & Guest Services. This leadership position requires 2+ years of experience in valet parking, a valid US driver's license, and strong leadership skills.The salary range for this position is $80,000-$90,000 USD per year, with opportunities for...
-
Parking Services Attendant
1 week ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeCompany OverviewEvolution Parking & Guest Services is a leading provider of specialized valet parking and front door services for hotels and resorts nationwide.We operate and manage the parking and front door services at America's finest hotels, including the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt, and more.Our focus on the hotel...
-
Valet Services Director
1 week ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeKey Responsibilities Lead a team of professionals in providing exceptional customer service to our clients and their guests. Oversee all aspects of our parking operations, including valet parking, guest service, and team management. Work closely with our supervisors and other team members to ensure that all aspects of our operations run smoothly and...
-
Valet Parking Management Specialist
18 hours ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeValet Parking Team LeadEvolution Parking & Guest Services is seeking a seasoned Valet Parking Team Lead to manage our daily operations and provide exceptional guest service. As a key member of our team, you will be responsible for ensuring the smooth operation of our valet parking services, including supervising team members, managing inventory, and...
-
Guest Experience Attendant
1 week ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeKey ResponsibilitiesAs a Valet Attendant, you'll be responsible for:Delivering exceptional customer service by opening and closing doors, parking and securing vehicles, unloading luggage, and retrieving vehicles in a timely manner.Providing a warm welcome to hotel guests, setting the tone for a memorable stay.Lifting up to 50 pounds, standing for long...
-
Guest Services Associate
3 days ago
Santa Monica, California, United States Crescent Services Full timeJob Title: Guest Services AssociateWe are seeking a Guest Services Associate to join our team at Crescent Services. In this role, you will be responsible for ensuring that our hotel rooms are clean and comfortable for our guests, while also providing exceptional customer service.Salary: $28,000 - $38,000 per yearAbout the Job:The successful candidate will...
-
Valet Parking Supervisor
1 week ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeJob Summary:The Valet Ramp Captain will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations. This includes responding quickly to customers' requests, providing caring interactions with all guests, leadership to other Valet staff, and overall...
-
Parking and Front Door Services Expert
1 week ago
Santa Monica, California, United States Evolution Parking & Guest Services Full time**Join Our Team at Evolution Parking & Guest Services**We are seeking a highly skilled and motivated individual to fill the role of **Valet Attendant**. As a member of our team, you will have the opportunity to provide exceptional guest service and work in a fast-paced environment.**Job Summary:**Deliver first-class customer service to guestsPark and secure...
-
Santa Monica, California, United States Evolution Parking & Guest Services Full timeA Career in Luxury Service AwaitsPursue a career in luxury service with Evolution Parking & Guest Services, where you will have the opportunity to work with esteemed hotels nationwide. As a Valet Attendant, you will be the first point of contact for our guests, setting the standard for their stay. If you possess excellent interpersonal skills, are physically...
-
Valet Parking Team Lead
1 week ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeJob SummaryWe are seeking an experienced Valet Parking Team Lead to join our team at Evolution Parking & Guest Services. As a team lead, you will be responsible for overseeing the day-to-day operations of our valet parking team and ensuring the delivery of exceptional service to our guests.About Us:Evolution Parking & Guest Services is a leader in the...
-
Santa Monica Guest Services Lead
1 week ago
Santa Monica, California, United States Palihouse Santa Monica Full timeAbout Palihouse Santa MonicaWe're a luxury hotel located in the heart of Santa Monica, California. Our boutique beach lodge features 38 stunning guest rooms, a lush courtyard, and gracious lobby. In continuous operation since 1927, Palihouse Santa Monica (formerly The Embassy Hotel) is an outstanding example of Moorish-influenced Mediterranean Revival...
-
Guest Experience Coordinator
2 weeks ago
Santa Monica, California, United States Crescent Services Full timeJoin Our Team: At Crescent Services, we value our employees and strive to create a positive and supportive work environment. As a Guest Room Attendant, you will be part of a dedicated team that is passionate about delivering exceptional customer service and ensuring that every guest has an unforgettable experience.Role Summary: The Guest Room Attendant is...
-
Operations Management Lead
3 weeks ago
Santa Monica, California, United States Veo - Operations Careers Full timeAbout Veo">Veo is a mission-driven company dedicated to making clean transportation accessible to all.We design, build, and operate fully electric micromobility systems, including e-bikes, e-scooters, and cargo bikes.Our goal is to end car dependency by providing safe, efficient, and responsive mobility services that make communities more sustainable and...