Design Studio Specialist

3 weeks ago


Pittsburgh, Pennsylvania, United States Williams-Sonoma Full time
About the Role

We're seeking a talented Design Studio Specialist to join our team. As a key member of our design studio, you'll play a crucial role in inspiring customers to express themselves in their home.

Responsibilities
  • Utilize your design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces.
  • Perform productive in-home consultations, including accurately measuring and assessing the client's living space.
  • Create and present design plans based on client needs, style, preferences, and living space.
  • Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
  • Provide exceptional customer service, including gift wrap, gift registry, locating merchandise, and special orders.
  • Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Requirements
  • Strong communication, clienteling, and customer follow-up skills.
  • Ability to complete and coordinate complex large orders within various sales channels.
  • Experience in working with design elements preferred.
  • Proven ability to prioritize and handle multiple tasks simultaneously.
  • 1-2 years of customer service and retail sales experience, with specialty retail experience preferred but not required.
Physical Requirements

Must be able to be mobile on the sales floor for extended periods and lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.

Our Mission Around Diversity, Equity & Inclusion

We believe that a culture focused on diversity, equity, and inclusion sparks innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We're committed to creating a global company culture where everyone feels valued, respected, and empowered to contribute their best work.

Benefits

As a member of our team, you'll enjoy a range of benefits, including a generous discount on all Williams-Sonoma, Inc. brands, a 401(k) plan, wellness program, paid vacations and holidays, health benefits, and opportunities for career growth and development.



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