Retail Sales Associate

3 weeks ago


Simi Valley, California, United States Charlotte Tire Pros Full time
Job Summary

We are seeking a highly skilled Retail Sales Associate - Visual Merchandising Expert to join our team at Charlotte Tire Pros. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales and profitability, and maintaining a clean and well-merchandised store.

Key Responsibilities
  • Provide outstanding customer service, selling tires and automotive services, and creating long-term loyalty bonds with customers.
  • Drive sales and profitability of the store, communicating and managing repair orders.
  • Maintain a clean and well-merchandised store, ensuring a positive customer experience.
  • Answer phone calls, schedule appointments with customers, and create Repair Order Requests detailing services to be performed or merchandise to be sold.
Requirements
  • High School graduate or comparable vocational training.
  • Knowledge of computerized sales and marketing software.
  • Knowledge of auto/truck tire, lubrication, and maintenance issues.
  • Experience using Mitchell Repair, Activant, All-Data, and vehicle service manuals to research and determine the resolution of malfunctions.
  • 2+ years of experience in a retail environment, preferably auto/truck tire, lubrication, and maintenance.
  • Retail customer service and customer relations experience.
  • 3+ years of experience as a Sales Associate in an auto repair store, auto dealership, or comparable professional environment.
  • Tire Manufacturer Sales Skills certification a plus.
What We Offer

We provide a fun and friendly work environment, excellent training and development, competitive compensation, and top-tier benefits. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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