Retail Sales Associate

2 weeks ago


Hammond, Louisiana, United States RaceTrac Petroleum Full time
Job Description:

The Guest Service Associate plays a vital role in providing exceptional customer service and ensuring a positive shopping experience for guests at RaceTrac Petroleum. This individual is responsible for maintaining a clean and customer-friendly environment, both inside and outside the store.

Key Responsibilities:
  • Greets and interacts with guests in a genuine and welcoming manner, suggesting products that complement their purchases to enhance their experience.
  • Rings up guests on the cash register and balances cash and inventory transactions accurately.
  • Provides prompt, efficient, and courteous service, resolving and escalating guest complaints as necessary.
  • Fosters positive and professional relationships with coworkers and guests, communicating respectfully and maintaining a consistent team-oriented attitude.
  • Cleans the store and surrounding areas, including sweeping the parking lot, mopping floors, emptying trash, cleaning restrooms, and restocking shelves and coolers.
  • Stocks shelves and coolers, takes inventory of shelf items, and ensures fresh foods are stocked and ready-to-eat.
  • Performs regular temperature checks to ensure food is at the appropriate temperature and adheres to all safety-related regulations.
  • Assists Store Management in receiving vendor deliveries and maintains fresh and available beverages.
  • Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
  • Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
Qualifications:

The ideal candidate will possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be able to lift up to 50 pounds. Previous experience in retail or customer service is preferred but not required.



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