Lead Water Mitigation Specialist
2 weeks ago
- Conduct initial assessments of water damage situations, develop mitigation plans, and communicate project requirements to the team.
- Perform water extraction, drying, dehumidification, and other mitigation tasks as needed.
- Monitor equipment and ensure proper setup and operation.
- Provide excellent customer service and address any concerns or issues promptly.
- Maintain accurate documentation of project activities, including photos, job logs, sketches, and equipment inventory.
- Work with mitigation admin staff to communicate effectively with customers, insurance adjusters, and others involved in the job to provide updates, address concerns, and ensure customer satisfaction.
- Assist with inventory management, including ordering supplies and equipment as needed.
- Train and mentor junior technicians to enhance their skills and knowledge.
- Adhere to all safety protocols and regulations to maintain a safe work environment for yourself and your team.
- At least two years of experience in the water mitigation or restoration industry, with demonstrated proficiency in water extraction, drying, and restoration techniques.
- IICRC Water Damage Restoration Technician (WRT) certification desired.
- Ability to sketch losses, use Matterport and moisture logs.
- Strong communication skills with the ability to interact professionally with customers and team members.
- Excellent problem-solving abilities and attention to detail.
- Valid driver's license with a clean driving record.
- You are honest, dependable, and punctual.
- Availability for on-call rotation and occasional overtime as needed.
- Competitive compensation between $25-$30/hour, based on experience.
- Benefits, retirement savings with match.
- Opportunities for career growth.
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