Infrastructure Support Specialist

6 days ago


Solon, Ohio, United States ITW Full time
About ITW Global Brands

At ITW Global Brands, we specialize in delivering innovative solutions for the Auto Aftermarket. Our portfolio includes renowned brands such as Black Magic, Blue Coral, Fast Orange, and Fix-A-Flat. We are committed to empowering our employees through development opportunities and a decentralized, entrepreneurial culture that fosters growth and innovation.

Job Overview

We are seeking an experienced Systems Administrator to join our team of IT professionals in Solon, OH. As a key member of our infrastructure support team, you will be responsible for installing, administering, and supporting various systems, including Active Directory, servers, Hyper-V, endpoints, and data networks.

Responsibilities
  • Manage helpdesk ticket queue to resolve issues with Windows-based and Mac computers, servers, Active Directory, data networks, printers, copiers, phones, O365 applications, and business applications.
  • Build, maintain, and administer data networks, Active Directory, end-point protection systems, servers, phone system, site security systems, etc., utilizing best practices and proper administration techniques.
  • Partner with peer team members to ensure network perimeter and Internet-facing servers are secure from cyber threats.
  • Research and recommend new tools and technologies to simplify administration and improve efficiencies.
  • Manage inventory of computing and networking assets, ensuring manual, physical inventory matches inventory in various automated systems.
Requirements

To be successful in this role, you should possess:

  • Bachelor's degree in computer science, information engineering or related field.
  • 4+ years' hands-on experience supporting Microsoft Server, Active Directory, and Hyper-V.
  • 4+ years' experience providing advanced computer technical support.
  • Good understanding of pertinent computing and network protocols and technologies.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary range of $80,000 - $110,000 per annum.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.


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