Accounts Receivable Specialist
4 weeks ago
Global Industrial is seeking a highly skilled Accounts Receivable Specialist to join our team. As a key member of our finance department, you will be responsible for managing and resolving customer accounts, ensuring timely payment and maintaining a high level of customer satisfaction.
Key Responsibilities:- Manage and resolve customer accounts, ensuring timely payment and maintaining a high level of customer satisfaction.
- Identify areas of concern and provide effective problem resolution and suggestions regarding customer account status.
- Provide customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts.
- High volume customer calls, account adjustments, small balance write off.
- Accountable for reducing delinquency for assigned accounts.
- Tracks progress of accounts and updates via company database for weekly aging report.
- 2 years minimum collection experience.
- Previous experience in customer interaction.
- Strong attention to detail, goal oriented.
- Experience with Excel a plus.
- Strong problem resolution and reasoning abilities.
- Excellent written and verbal communication abilities.
- Ability to prioritize and manage multiple responsibilities.
- Accounts Payable knowledge/experience a plus.
- French bilingual an asset, but not mandatory.
Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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