Accounts Receivable Specialist
2 weeks ago
Global Industrial is a leading provider of industrial equipment and supplies to businesses across North America. With over 70 years of experience, we offer a wide range of products and services to meet the diverse needs of our customers.
Key Responsibilities- Manage a high volume of customer calls and interactions to resolve collection issues and improve customer satisfaction.
- Identify areas of concern and provide effective problem resolution and suggestions to improve customer account status.
- Monitor and maintain assigned accounts to ensure timely payment and reduce delinquency.
- Collaborate with the Accounts Payable Department to resolve payment issues and improve cash flow.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- 2+ years of collection experience with a strong focus on customer interaction and problem resolution.
- Excellent written and verbal communication skills, with the ability to effectively communicate with customers and internal stakeholders.
- Strong attention to detail, goal-oriented, and able to prioritize and manage multiple responsibilities.
- Experience with Excel and other software applications, with a strong understanding of data analysis and reporting.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
Global Industrial is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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