Banking Associate

1 week ago


Joliet, Illinois, United States Midland States Bank Full time
Job Summary

Midland States Bank is seeking a highly skilled and customer-focused Teller and Customer Service Specialist to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing banking transactions, and managing cash drawers.

Key Responsibilities
  • Provide top-notch customer service to individuals and businesses, responding to their banking needs and resolving issues in a timely and professional manner.
  • Process a variety of banking transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
  • Manage cash drawers, balancing and reconciling transactions to ensure accuracy and minimize discrepancies.
  • Assist customers with banking products and services, including loans, deposits, and investments.
  • Develop and maintain relationships with customers, understanding their financial needs and providing personalized solutions.
  • Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment.
Requirements
  • High school diploma or equivalent required.
  • Ability to stand for extended periods, lift and transport coin and currency bags (up to 50 pounds).
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Basic knowledge of banking products and services, with a willingness to learn and develop skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
What We Offer

Midland States Bank offers a competitive compensation package, including a base hourly wage of $18. We also provide comprehensive benefits, including health insurance, paid time off, and opportunities for professional growth and development.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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