Sales and Service Professional
3 weeks ago
Overview
Levi Strauss & Co. is a leading apparel company that has been innovating since 1853. We're committed to delivering exceptional products and experiences to our customers. As a Sales and Service Professional, you will play a critical role in bringing our fashion forward while maintaining the integrity of our brand's heritage.
Job Summary
We are seeking an experienced Sales and Service Professional to join our team at Levi's Stores in Palo Alto, CA. The ideal candidate will have a strong passion for customer service, sales, and merchandising. They will be responsible for implementing superior retail strategies and executing store operation functions to deliver financial growth and sustained brand equity.
Key Responsibilities:
- Show a thorough understanding of Levi Strauss & Co.'s history and heritage.
- Demonstrate excellent product knowledge.
- Provide exceptional customer service to every Levi's Store customer using The 3C's of Success: Connect, Consult & Close.
- Meet or exceed established store and individual sales and performance goals daily.
- Comply with Levi's Stores cash handling guidelines.
- Comply with store security, safety, and loss prevention programs.
- Assist stock associates with replenishment and security tagging of merchandise on the selling floor as needed.
- Assist in pricing of merchandise as needed.
- Assist in maintaining store appearance in accordance with Levi's Stores visual presentation standards and general housekeeping procedures.
Requirements:
- Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts.
- Ability to lift up to 40 pounds, as well as constant standing, walking, squatting, and bending.
- Minimum 1 year of customer service experience preferred.
- High school diploma or GED preferred.
Compensation and Benefits:
The estimated starting hourly rate for this role is $16.45. We may ultimately pay more than the posted rate based on the location of the role. Our total rewards package includes competitive pay, incentive plans, and a wide array of benefits designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life.
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