Food and Beverage Operations Manager

3 weeks ago


New York, New York, United States Padel Haus Full time

Job Summary

The Juice Haus Manager is responsible for overseeing the daily operations of one Juice Haus location within Padel Haus. This role involves managing and training staff, ensuring excellent customer service, and driving growth of Juice Haus by leveraging food and beverage experience.

Key Responsibilities

  • Manage the daily operations of Juice Haus, including staff management, customer service, and inventory control.
  • Train and mentor Juice Haus baristas to ensure consistent high performance.
  • Conduct regular performance evaluations and provide feedback to staff.
  • Address customer concerns and feedback promptly and professionally.
  • Implement strategies to enhance the customer experience.
  • Monitor and maintain inventory levels, placing orders as needed.
  • Ensure compliance with all food safety and sanitation regulations.
  • Manage the financial performance of Juice Haus, including budgeting, cost control, and profitability analysis.
  • Develop and implement operational policies and procedures to improve efficiency.
  • Identify opportunities for growth and innovation within Juice Haus's food and beverage offerings.
  • Stay updated on industry trends and incorporate new ideas to keep Juice Haus competitive.
  • Collaborate with the marketing and events team to promote Juice Haus and attract new customers.

Requirements

  • Minimum of 3-5 years of experience in café or restaurant management.
  • Bachelor's degree or equivalent in Hospitality Management, Business Administration, or a related field.
  • Experience managing multiple locations is a plus.

Additional Eligibility Requirements

  • Willingness to work flexible hours including evenings, weekends, and holidays, as required.
  • Work authorization/security clearance requirements.
  • Must be legally authorized to work in the country without sponsorship.

Affirmative Action/EEO Statement

Padel Haus is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.



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