Technical Sign Language Trainer

3 days ago


Sacramento, California, United States Sorenson Full time

Sorenson Communications is seeking a highly skilled Technical Sign Language Trainer to join our team. As a Technical Sign Language Trainer, you will be responsible for installing and training customers on the use of Sorenson Video Relay Service (VRS) devices.

The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience. This figure includes an hourly rate plus piece rate, as well as mileage reimbursement.

Key Responsibilities:

  • Install and train customers on Sorenson VRS devices
  • Provide exceptional customer service and support
  • Travel to customer homes and businesses in assigned areas
  • Educate new and existing customers on the features and benefits of Sorenson VRS services and products

Requirements:

  • Fluent in American Sign Language (ASL)
  • Extensive experience in installing Sorenson VRS equipment and providing customer service
  • Expertise in videophone and network installations, including T1, DSL, and High-Speed Cable Internet
  • Excellent written and ASL communication skills
  • Daily access to own transportation and willingness to provide required documentation
  • Ability to travel long distances by automobile or airplane and stay overnight
  • Excellent computer skills and understanding of the Internet, routers, hubs, switches, and how to install them
  • Personal high-speed Internet connection at place of residence
  • Sorenson Communications selected as default provider for work VP and mobile devices
  • Understanding of firewalls and ability to work successfully with IT and Network Administrators


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