On-Site Operations Manager

4 days ago


Mason, United States Acro Service Corp Full time
Job Overview

Acro Service Corporation is seeking a highly skilled and experienced On-Site Supervisor to oversee daily account activities at designated client locations. This role requires exceptional customer service skills, as well as the ability to manage employees on-site, ensure safety and compliance, and coordinate administrative and operational tasks.

Key Responsibilities
  • Maintain strong client relationships by handling inquiries, concerns, and issues in a timely and professional manner.
  • Efficiently process new orders to meet client staffing needs, ensuring timely fulfillment and high-quality service.
  • Develop and implement business plans in collaboration with the AcroBlue leadership team to meet and exceed client expectations.
  • Prepare and submit reports, evaluations, and other documentation as required.
  • Participate in company meetings and contribute to strategic planning as needed.
  • Monitor and maintain attendance records, coordinate new employee onboarding, and manage pre-assignment paperwork.
  • Source, recruit, and onboard contractors for client positions, ensuring a smooth transition into their roles.
  • Obtain referrals of candidates and position openings from employees and customers to build a strong candidate pipeline.
  • Coordinate and participate in career fairs to attract potential candidates.
  • Ensure all onboarding paperwork and pre-assignment requirements are completed accurately and timely.
  • Regularly work with contractors to address and resolve employment-related issues.
  • Conduct regular performance evaluations and counsel site employees on attendance, productivity, and overall job performance.
  • Maintain and document customer and employee activities in the appropriate databases.
  • Oversee time and attendance, including timeclock reconciliation, invoice comparison, and paycheck distribution.
  • Monitor employee turnover, document causes, and develop strategies to reduce negative turnover.
  • Conduct On-Site incident investigations, complete all required paperwork, and promote safety policies.
Requirements
  • High school diploma or equivalent; some college or on-the-job staffing experience preferred.
  • At least five years of related work experience, including roles such as recruiter, recruiter assistant, on-site coordinator, staffing specialist, or recruitment coordinator.
  • Proficiency in Microsoft Word and Excel.
  • Excellent communication and interpersonal skills, with the ability to develop strong relationships with clients and employees.
  • Able to handle conflict and work in a fast-paced environment.
Preferred Qualifications
  • Experience sourcing and onboarding new employees, particularly in the office/clerical labor category.
Work Environment
  • Work is performed in an office environment with minimal noise level.
  • May require occasional lifting up to 50 pounds.

Acro Service Corporation is an equal opportunity employer and values diversity in the workplace. We are committed to hiring veterans and offer sponsorship opportunities.



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