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Fleet Maintenance Operations Manager Trainee

1 month ago

Pittsburgh, Pennsylvania, United States Ryder Full time
About the Role

Ryder is seeking a highly motivated and detail-oriented Fleet Maintenance Operations Manager Trainee to join our team. As a key member of our operations team, you will be responsible for managing the customer relationship activities, providing quality customer interface, and ensuring customer satisfaction.

Key Responsibilities
  • Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
  • Partner with Sales staff on customer calls for new business and increased customer satisfaction.
  • Manage running costs and maintenance overheads, ensuring policy and processes are followed to optimize running costs and maintenance overhead.
  • Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
  • Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
Requirements
  • Bachelor's degree required.
  • One (1) year or more customer service with issues resolution experience preferred.
What We Offer

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Why Ryder?

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to providing a safe and inclusive work environment for all employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.