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In-Person Medicaid Eligibility Specialist
2 months ago
Job Summary: The In-Person Medicaid Eligibility Specialist plays a crucial role in assisting patients during their hospital stay by evaluating their eligibility for various assistance programs, including Medicaid.
Responsibilities:
- Assessing the hospital's patient list to identify individuals without insurance coverage.
- Conducting screenings and interviews with patients in emergency or hospital settings to ascertain potential eligibility for Medicaid and charity programs.
- Engaging in a high level of physical activity, including walking and standing for a significant portion of the work shift.
- Completing necessary applications for Medicaid benefits and other charitable assistance.
- Fostering positive relationships with colleagues, hospital personnel, and patients.
- Adhering to HIPAA regulations to ensure patient confidentiality.
- Achieving monthly production targets set by hospital management.
- Maintaining strict confidentiality regarding patient information.
Qualifications:
- Prior experience in customer service is preferred.
- Basic computer proficiency is required.
- Ability to multitask and type at least 30 words per minute (typing assessment will be conducted).
- Reliable transportation is necessary.
- Consistent attendance and reliability are essential.
- Successful completion of a drug screening and background check is mandatory.
- Annual flu vaccinations, COVID-19 vaccinations, and TB testing are required.
Training:
- One week of comprehensive classroom training covering HIPAA compliance, Revenue Group procedures, role-playing scenarios, and system operations.
Benefits:
- Fully paid training program.
- 401(k) plan with matching contributions.
- Paid time off (PTO) – up to 10 days in the first year.
- 8 paid holidays, including your birthday.
- Employee referral program.
- Employee Assistance Program (EAP).
- Opportunities for growth and ongoing training.
- Dental and vision insurance options.
- Health insurance, including long-term and short-term disability coverage.
- Company-paid life insurance.
Equal Employment Opportunity:
We are committed to providing equal employment opportunities and do not discriminate based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable laws.
