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Aquatic Facility Manager
2 months ago
Position Overview:
We invite all interested candidates to thoroughly review the comprehensive job description prior to submitting an application.
The Aquatic Facility Manager is tasked with supervising the daily functions of the aquatic center, ensuring a secure, pristine, and enjoyable atmosphere for all visitors.
This position encompasses managing aquatic staff, upholding cleanliness standards, and maintaining the appropriate chemical balance of the water, alongside recruiting, training, and scheduling personnel.
The Manager must guarantee that all team members are certified and adequately prepared to respond to emergencies.The ideal applicant will possess exceptional leadership abilities, meticulous attention to detail, and a dedication to safety and customer satisfaction.
The Aquatic Facility Manager collaborates closely with recreation personnel.In summary, the role of an Aquatic Facility Manager is dynamic and multifaceted, necessitating a combination of administrative, managerial, and interpersonal skills to foster a successful aquatic environment.
Key Responsibilities:
1. Recruit, train, and oversee lifeguards, pool attendants, and maintenance staff.
2. Schedule staff shifts and ensure sufficient coverage during operational hours.
3. Conduct regular staff meetings and training sessions to uphold safety protocols and operational standards.
4. Promote a positive and professional work atmosphere, encouraging teamwork and high service standards.
5. Assess staff performance and provide constructive feedback and coaching as necessary.
6. Regularly test pool water to monitor chemical levels, including pH, chlorine, and alkalinity.
7. Adjust chemical levels as needed to maintain a safe and healthy swimming environment.
8. Maintain detailed records of chemical testing and adjustments.
9. Ensure compliance with local health regulations and industry standards for pool water quality.
10. Oversee the cleaning and maintenance of the pool, pool house, and surrounding grounds.
11. Ensure the proper functioning of pool pumps, filters, and heating systems.
12. Address maintenance issues promptly to minimize downtime and ensure a safe environment for patrons.
13. Perform routine inspections and preventive maintenance on all pool equipment.
14. Greet and assist pool patrons, addressing any inquiries or concerns promptly and courteously.
15. Enforce pool rules and safety guidelines to ensure the well-being of all users.
16. Plan and coordinate pool events, swim lessons, and other recreational activities, ensuring they are well-publicized.
17. Handle customer complaints and resolve issues in a professional and timely manner.
18. Oversee accurate daily financial transactions and deposits.
19. Organize and manage home swim meets.
20. Identify trends and opportunities for enhanced profitability.
21. Coordinate special events at the pool.
22. Prepare the pool for seasonal dome removal and replacement.
Qualifications:
1. Strong interpersonal and customer service skills.
2. Excellent attention to detail.
3. Strong analytical and problem-solving abilities.
4. Ability to follow verbal and written instructions.
5. Strong work ethic and organizational skills.
6. Ability to accept constructive criticism and work collaboratively with others.
7. Ability to meet deadlines and be prepared for occasional overtime.
8. Ability to effectively represent the interests of the organization.
9. Ability to communicate with diverse groups of people.
10. Ability to troubleshoot issues effectively.
11. Creativity, adaptability, and the ability to work under pressure.
12. Commitment to staying current with developments in the field of aquatics.
13. Ability to work closely with and coordinate with Swim Team Coaches and staff.
14. Knowledge of health and safety regulations.
15. Participation in training and certifications as they become available.
16. Flexibility to work varied hours, including days, evenings, and weekends.
Education and Experience:
1. Valid Driver's License.
2. Proven experience in pool management.
3. Strong knowledge of pool chemistry and maintenance procedures.
4. Certifications from the American Red Cross (LG, WSI, LGT, WSIT, First Aid, AED/CPR).
5. Pool Operator certification.
Physical Requirements:
The aquatic facility is a valuable community asset and operates year-round.
The Manager will work in various seasonal conditions, including heat, sun, rain, and occasional outdoor maintenance during winter.
Must be able to lift up to 50 pounds.