Retail Sales Lead

1 week ago


Milwaukee, Wisconsin, United States Squishable Full time
About Squishable

Squishable is a close-knit team of designers, artists, and pop culture enthusiasts who create adorable and unique plush and lifestyle products. Our mission is to bring joy and happiness to people's lives through our products and exceptional customer experience.

Job Summary

We are seeking a highly motivated and organized Retail Sales Lead to join our team in NYC or Washington DC. As a Retail Sales Lead, you will be responsible for leading our sales team, enforcing sales strategies, and driving brand loyalty and business in the local market.

Key Responsibilities
  • Lead the sales team to achieve sales goals and objectives
  • Enforce sales strategies and initiatives across all categories
  • Manage productivity and hold self and sales team accountable for personal sales
  • Act as a brand ambassador in the local market to drive brand loyalty and business
  • Resolve customer issues and partner with Store Manager and/or District Manager/Regional Manager as appropriate
  • Develop and maintain product knowledge skills and stay up-to-date on all current Squishable in-store products
  • Supervise the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools
Requirements
  • Two plus years of relevant supervisor experience in a high-volume, fast-paced, and creative customer-facing environment
  • Passion for people and a dynamic and engaged leadership style
  • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced environment
  • Ability to receive and provide constructive feedback and recognition to every team member
  • High emotional intelligence with the ability to work with and manage diverse teams
  • Willingness to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
  • Proficient with Microsoft Office Suite or related software
What We Offer

We offer a competitive hourly rate of $14-$16 and a dynamic work environment that values diversity and inclusivity. We are an Equal Opportunity Employer and are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets.


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