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Restaurant Floor Manager

2 months ago

Boyne Falls, Michigan, United States Boyne Mountain Resort Full time

Position Overview:

As a Restaurant Floor Manager, you will play a crucial role in supporting the Trophy Room Manager with various operational aspects of the dining establishment, focusing primarily on overseeing the dining area. This position requires the ability to effectively lead a team of 15-20 staff members, providing training and motivation to ensure a high standard of service. The ideal candidate will possess strong organizational skills, exceptional leadership qualities, and a comprehensive understanding of all restaurant roles.

Joining the Boyne Mountain team comes with numerous benefits, including ski passes, golf passes, waterpark access, and discounts on food, beverages, retail, daycare, and more. To discover more about the perks of working at Boyne Mountain Resort and hear from our employees, please visit our employment page.

Work Where You Love To Play at Boyne Mountain Resort.

Key Responsibilities:

The Restaurant Floor Manager will typically be responsible for the following:

  • Assisting with staff scheduling, daily workforce management, payroll processing, and inventory control, including beverage stock orders.
  • Ensuring the dining area is maintained to the highest cleanliness standards.
  • Addressing any guest complaints or issues promptly to guarantee satisfaction.
  • Collaborating closely with culinary and other departments to effectively plan and execute banquet events and restaurant operations.
  • Maintaining vigilance regarding accident prevention, safety protocols, and fire safety measures.
  • Preparing reports accurately and punctually to enhance management decision-making and evaluate workplace activities.
  • Exploring innovative methods, techniques, equipment, and materials to boost the overall efficiency and quality of the restaurant.

Qualifications:

This role may be a great fit for you if:

  • You are at least 18 years old and available to work evenings, weekends, and holidays.
  • You have obtained a high school diploma or GED, along with six months to one year of relevant experience and/or training, or an equivalent combination of education and experience.
  • Previous supervisory experience is preferred.
  • Familiarity with point of sale systems and Microsoft Office products, such as Word and Excel, is advantageous.