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Cashier - Receptionist

2 months ago


Lansing, Illinois, United States River Oaks Honda Full time

The Ed Napleton Automotive Group is seeking a highly skilled and customer-focused Cashier - Receptionist to join our team at River Oaks Honda. This is an exciting opportunity to work in a fast-paced and dynamic environment, where you will play a critical role in delivering exceptional customer experiences.

As a Cashier - Receptionist, you will be responsible for handling customer transactions, calculating bills, and processing payments with accuracy and efficiency. You will also be the first point of contact for customers, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities:

  • Calculate customer bills using our dealership's computer system
  • Receive cash, checks, and credit card payments from customers
  • Make change accurately and issue receipts to customers
  • Ascertain and record totals of counter tickets and repair orders, sales deposits, and verify against all cash, checks, and credit card payments on hand at end of shift
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Able to work a flexible work schedule, including some weekends and holidays

Requirements:

  • High School Diploma or equivalent
  • Cashier experience, automotive dealership experience is a plus
  • Ability to read and comprehend instructions and information
  • Excellent communication skills
  • Professional appearance

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.