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Medical Screener
2 months ago
Job Summary
The Medical Screener is responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
Key Responsibilities
- Assist qualified donors in completing the screening process, including assessing self-administered health history, answering basic medical questions, and performing health screening procedures such as blood pressure, pulse, weight, and temperature.
- Conduct finger stick to obtain sample to obtain donor's hematocrit and total protein levels.
- Upon completion of the appropriate training, educate new donors on the use of therapeutic products made from donated plasma, including explaining the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition, and other relevant information.
- Ensure that all donor questions are answered timely, accurately, and professionally.
- May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
- May answer the telephone and answer callers' questions or transfer calls to appropriate staff members.
- Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notify appropriate staff.
- Alert Group Leader or Supervisor of donor flow issues.
- Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
- Understand the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintain clean efficient work environment and ensure sufficient operating supplies and forms are available as needed. Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions.
- Maintain confidentiality of all personnel, donor, and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Perform other job-related duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.
- Must be able to perform basic math calculations.
Benefits
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.