Clinical Operations Manager
1 day ago
We are seeking a highly skilled and experienced Registered Nurse to lead our clinic team as a Clinical Operations Manager. This role will be responsible for providing administrative support duties, including assisting with department process improvement, back-up to manager, maintaining supplies, coordinating schedules and meetings, and participating in training/in-services for clinical staff.
Key Responsibilities- Oversee daily operations of the clinic, ensuring smooth and efficient delivery of services.
- Provide support to the manager, handling issues that are beyond their comfort level or require attention.
- Order departmental and medical supplies, ensuring timely delivery and adequate stock levels.
- Responsible for equipment maintenance and repair, ensuring all equipment is in good working order.
- Monitor and maintain budget and spending, working closely with the manager to ensure fiscal responsibility.
- Conduct quality control checks, ensuring adherence to standards and protocols.
- Resolve less complex patient, staff, and physician issues, escalating more complex matters to the manager.
- Assist with evaluating associate performance and recommending merit increases, while also reporting any non-compliance with approved policies.
- Monitor and manage associate work schedules and PTO requests, ensuring adequate staff coverage.
- Ensure NCHD referrals are appropriate and align with organizational guidelines.
- Support staff as needed, providing guidance and assistance to ensure successful delivery of services.
- Adhere to CHRISTUS Physician Group guidelines related to HIPAA, maintaining confidentiality and protecting sensitive information.
- Communicate effectively with staff, patients, and physicians, using clear and positive language to convey ideas and information.
- Maintain established policies, procedures, and objectives, ensuring adherence to quality assurance, safety, environmental, and infection control standards.
- Implement job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics, supporting the organization's cultural diversity objectives.
- Support and adhere to CPG Service Guarantee, ensuring exceptional patient care and service.
- Perform other related work as required, contributing to the success of the clinic team.
Education/Skills
- Graduate of an accredited school of nursing
- Excellent computer knowledge and skills, including data input and abstracting
- Proficient in Microsoft Office Word, Excel, and Outlook
Experience
- Minimum 2 years of experience as a Registered Nurse
Licenses, Registrations, or Certifications
- Registered Nurse license
- CPR Certification through American Heart Association
Work Type: Full Time
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