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Human Resources Benefits Coordinator

2 months ago

Snoqualmie, Washington, United States Snoqualmie Casino Full time
Job Overview

COMPREHENSIVE TOTAL REWARDS PACKAGE

  • Compensation: Starting salary range of $69,045 - $75,949 DOE, with potential to achieve a maximum of $99,424 through annual performance increases. Salary will be based on qualifications and internal equity.
  • Health & Wellness: Full employer-paid medical, dental, prescription, and vision coverage for employees, with competitive rates for family members. Benefits commence shortly after 60 days of employment.
  • Peace of Mind: Employer-funded life insurance and long-term disability coverage to safeguard you and your family.
  • Future Security: A 401(k) plan with employer contributions to assist in building a secure financial future.
  • Time for You: As a Full-Time Team Member, you will earn 21 days of PTO in your first year, increasing to a maximum of 33 days after five years of service, allowing you the flexibility to rest and recharge. Additionally, you have the option to cash out unused PTO biannually.
  • Everyday Perks: Enjoy complimentary meals, parking, shuttle services, and fully funded gaming licenses. Benefit from paid breaks and a 40c/gallon gas discount to enhance your workday.
  • Engagement & Events: We recognize our Team Members through monthly and quarterly appreciation programs, Team Member BBQs, and exciting giveaways such as concert tickets and sports events.
  • Support & Growth: Access to our Employee Assistance Program, tuition reimbursement, and certification programs to foster personal and professional development.

ROLE PURPOSE

The HR Services Specialist plays a crucial role within our HR/People Team, committed to providing outstanding service to our Team Members. This position will concentrate on thorough benefits administration, supporting leave management, and ensuring a smooth Team Member experience. The role is essential in areas related to benefits, leave management, compensation programs, and Team Member records oversight, guaranteeing exceptional service and support for our Team Members.

KEY RESPONSIBILITIES

  • Benefits Administration: Lead the comprehensive management of company benefit programs, including conducting orientations for new hires, overseeing open enrollment, and managing qualifying life events. Ensure effective communication and support throughout these processes to enhance understanding and participation.
  • Leave Management: Oversee leave of absence programs such as Personal Leave of Absence (PLOA) and Family Medical Leave (FML), while maintaining accurate records and ensuring compliance with relevant laws and policies. Guide Team Members through the leave process, providing ongoing support and clear communication regarding work restrictions and accommodations.
  • Innovative Solutions: Create and implement innovative strategies to ensure comprehensive support and accessibility for all shifts, including night and graveyard. Adapt services creatively, such as scheduled pop-ups and tailored workshops, to meet the diverse needs of a 24/7 workforce.
  • People-Centric Environment: Actively foster a people-centric atmosphere by building strong, supportive relationships with Team Members. Promote a culture that treats Team Members as valued guests, ensuring high levels of support and service.
  • Benefits Expertise: Act as the primary resource for all inquiries related to benefits, including health insurance and 401(k) plans. Provide hands-on assistance to Team Members, especially during the leave process, to ensure a smooth transition back to work.
  • Wellness Initiatives: Organize and coordinate company wellness programs across a 24/7 workforce, such as health fairs and wellness incentive programs, to enhance Team Member engagement and promote overall well-being.
  • HRIS Management: Maintain the HRIS/benefits portal, ensuring accurate and timely processing of benefit modifications and updates.
  • Invoice Reconciliation: Reconcile benefit invoices and collaborate with vendors to resolve discrepancies; process premium payments as necessary and work with the payroll department on required deductions.
  • Compliance Audits: Conduct regular audits and reconciliations of compensation-related data to ensure accuracy and compliance.
  • Compensation Administration: Assist in the management of merit increases and other compensation programs, ensuring accurate processing and communication with Team Members.
  • Communication Materials: Develop and distribute engaging communication materials such as flyers and brochures that clearly outline the value and details of benefits programs. Present at orientations and other gatherings to enhance understanding and utilization of available resources.
  • Records Management: Ensure the accuracy and maintenance of Team Member records in the HRIS, including updates related to benefits, leave, and compensation.
  • Project Participation: Engage in projects aimed at enhancing Team Member experience and improving internal processes; identify opportunities for process improvement and recommend solutions to streamline operations.
  • Departmental Support: Provide backup support for the department as needed.
  • Other Duties: Perform additional related tasks as assigned, adapting to evolving organizational needs.

QUALIFICATIONS

  • Bachelor's degree in Human Resources, Business Administration, or a related field. An additional two years of relevant experience may be considered in lieu of education.
  • Three years of full-time experience in benefits administration, leave management, or a related role.
  • Availability to work a primary schedule of Monday through Friday, day shift, with flexibility to adjust hours as needed to support Team Members across all shifts.

SKILLS AND ABILITIES

  • Data Analysis: Strong ability to analyze benefits and compensation data, reconcile invoices, and identify discrepancies.
  • Problem Solving: Proficient in diagnosing issues related to benefits and developing effective solutions.
  • Communication: Excellent verbal and written communication skills, capable of explaining complex benefits information clearly.
  • Accuracy: High level of accuracy in managing Team Member records and processing benefit changes.
  • Relationship Management: Ability to build and maintain positive relationships with Team Members and Leadership.
  • Organizational Skills: Strong organizational abilities to manage multiple tasks and deadlines efficiently.
  • Discretion: Capable of exercising discretion in handling sensitive information.
  • Technical Proficiency: Proficient in HRIS systems and Microsoft Office Suite.
  • Regulatory Knowledge: Thorough understanding of federal regulations related to benefits and compensation practices.
  • Adaptability: Flexible and able to adapt to changing priorities.
  • Collaboration: Ability to work collaboratively with HR colleagues and external vendors.
  • Continuous Improvement: Committed to identifying opportunities for process improvements.