Dealer Service Representative

7 days ago


Idaho Falls, Idaho, United States Wackerli Subaru Full time
Job Description: We are looking for a highly motivated and organized individual to fill the role of Warranty Coordinator at Wackerli Subaru. In this position, you will be responsible for coordinating and managing all aspects of warranty claims processing, including communication with customers, technicians, and vendors. Your primary goal will be to deliver exceptional customer service while maintaining a high level of accuracy and efficiency in your work. To be successful in this role, you must have prior experience in warranty coordination or a related field and possess excellent communication skills, attention to detail, and the ability to work well under pressure.

Key Responsibilities:
  • Process warranty claims in accordance with manufacturer guidelines
  • Maintain accurate and up-to-date records of warranty claims, including parts received and labor hours worked
  • Communicate effectively with customers, technicians, and vendors to resolve warranty-related issues
  • Identify and implement process improvements to increase efficiency and reduce waste


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