Automotive Service Manager
4 weeks ago
Automotive Service Manager
National Automotive Training Academy seeks a highly skilled and experienced Automotive Service Manager to lead our service department. The ideal candidate will have a proven track record of managing a high-volume service department, with a focus on customer satisfaction, productivity, and profitability.
Key Responsibilities:
- Develop and implement strategies to improve customer satisfaction and loyalty
- Manage and motivate a team of service advisors, technicians, and support staff
- Monitor and control department expenses, including labor, parts, and inventory
- Ensure compliance with all regulatory requirements, including safety and environmental regulations
- Develop and maintain relationships with key suppliers and vendors
- Stay up-to-date with industry trends and best practices
Requirements:
- Bachelor's degree in a related field or equivalent experience
- Minimum 5 years of experience in a service management role
- Proven track record of improving customer satisfaction and loyalty
- Strong leadership and communication skills
- Ability to analyze data and make informed decisions
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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