Automotive Service Manager

4 weeks ago


West Memphis, Arkansas, United States National Automotive Training Academy Full time
Job Description

Automotive Service Manager

National Automotive Training Academy seeks a highly skilled and experienced Automotive Service Manager to lead our service department. The ideal candidate will have a proven track record of managing a high-volume service department, with a focus on customer satisfaction, productivity, and profitability.

Key Responsibilities:

  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and motivate a team of service advisors, technicians, and support staff
  • Monitor and control department expenses, including labor, parts, and inventory
  • Ensure compliance with all regulatory requirements, including safety and environmental regulations
  • Develop and maintain relationships with key suppliers and vendors
  • Stay up-to-date with industry trends and best practices

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Minimum 5 years of experience in a service management role
  • Proven track record of improving customer satisfaction and loyalty
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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