Extended Day Operations Assistant
3 weeks ago
Arlington Public Schools is seeking an Experienced Extended Day Operations Assistant to join our team. The successful candidate will provide administrative support, handle customer inquiries, and perform various office tasks to ensure the efficient operation of our Extended Day program.
Key Responsibilities:- Customer Service:
- Provide exceptional customer service to families via email, phone, and in-person, ensuring prompt responses to their inquiries.
- Assist with Extended Day registration, family accounts, and program operations, including receiving and posting payments.
- Offer general information and referrals to other departments within Arlington Public Schools.
- Clerical Support:
- Manage office tasks, such as financial transactions, accounting, and budgeting, using STARS software.
- Support Central Office staff with data entry, document filing, and meeting preparation.
- Schedule meetings for Extended Day staff.
- Review purchasing documentation from supervisors.
- Assist with interview scheduling.
- Additional Duties:
- Experience:
- Demonstrated ability to work effectively with diverse groups, including colleagues, vendors, and the public.
- Experience working with childcare management systems or student information systems (e.g., Synergy).
- Knowledge of customer service software (e.g., Zendesk, Webex).
- Bilingual (English/Spanish) preferred.
- Qualifications:
- High school diploma or equivalent, supplemented by courses in keyboarding and computer utilization, and office practices.
- Knowledge of clerical practices, preferably in an education setting; or any equivalent combination of education and experience.
- Proficiency in Microsoft Word, Excel, Google Docs, and Sheets.
- Excellent communication skills, both written and verbal.
The estimated annual salary for this position is $62,000 - 72,000, based on the 24/25 pay plan, depending on qualifications and experience.
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