Welcome Center Manager

2 weeks ago


Dothan, Alabama, United States McFaddden Nature Center Full time
Job Summary

We are seeking a highly motivated and detail-oriented Welcome Center Manager to join our team at the McFadden Nature Center. As a key member of our staff, you will be responsible for providing exceptional guest services, managing daily operations, and collaborating with our team to maintain the Welcome Center and surrounding areas.

Key Responsibilities
  • Provide excellent customer service to visitors, campers, and guests of all ages, ensuring a positive experience at the McFadden Nature Center.
  • Manage daily operations, including supervising team members, maintaining retail camp store inventory, and ensuring the smooth operation of the Welcome Center.
  • Collaborate with our team to maintain the Welcome Center building, bathrooms, golf carts, disc golf course, trails, and grounds around the Welcome Center and camping areas.
  • Report sales daily and weekly, create a monthly work schedule, and document routine maintenance on the Welcome Center, golf carts, RV Park, Camping areas, Disc Golf Course, and grounds.
  • Develop and maintain relationships with volunteers, community members, and neighboring property owners to promote the McFadden Nature Center and its mission.
Requirements
  • Strong interpersonal communication skills and good phone etiquette.
  • Commitment, reliability, and organizational skills.
  • Experience in customer service or public-facing roles.
  • Enthusiasm for environmental education and sustainability.
  • Ability to work both independently and as part of a team.
  • Ability to read work orders, equipment maintenance manuals, employee handbooks, records, reports, maps, policies, labels, informational documentation, directions, instructions, methods, and procedures.
  • Must be computer literate, competent in Microsoft Office, emailing, and some social media management.
Benefits
  • Earned Paid Time Off.
  • Paid Holidays: New Year's Day, Independence Day, Thanksgiving Day, Christmas Eve Day 1⁄2 day, and Christmas Day.
  • Medical Insurance 50/50.
  • Accidental Death Insurance.

We offer a competitive salary range of $35,000 - $40,000 annually, depending on experience. If you are passionate about environmental conservation, sustainability, and providing exceptional guest services, we encourage you to apply for this exciting opportunity to join our team at the McFadden Nature Center.


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