Customer Support Specialist

6 days ago


Bluffton, South Carolina, United States Dyess Air & Plumbing Full time
About Us
Dyess Air & Plumbing is a trusted provider of top-notch HVAC solutions in The Coastal Empire. Established in 1984, we have built our foundation on a commitment to honest and reliable work, aiming for complete customer satisfaction in every project. Our team remains dedicated to providing quality solutions that ensure comfort and efficiency for our valued customers.

Our Culture
We define our company culture by the unwavering commitment of our managers and supervisors to create a supportive and encouraging workplace. With a focus on guidance, mentorship, and a clear vision, our leadership ensures that every team member has the resources needed to excel. We maintain an open-door policy, fostering an environment where concerns are addressed, questions are answered, and feedback is readily provided.

Why Choose Us
We offer a positive work environment, career growth opportunities, competitive compensation packages, job stability and security, training and development, cutting-edge technology, comprehensive benefits, safety protocols, team collaboration, recognition and appreciation, opportunities to make a difference, and a family atmosphere. With a strong reputation in the industry, we provide unparalleled service and satisfaction.

Job Responsibilities
As a Customer Service Representative, you will be responsible for answering phones promptly, delivering exceptional customer service, achieving booking goals, collaborating as a team player, and handling multitasking in a fast-paced environment. You must be driven to achieve daily and monthly goals, with a minimum of 2 years of experience in HVAC or call center services.

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