Orthopaedic Scheduling Coordinator
4 weeks ago
As an Orthopaedic Scheduling Coordinator, you will play a vital role in ensuring the smooth operation of our clinic services team. Your primary responsibility will be to schedule appointments for all FOI patients in a timely and professional manner.
Key Responsibilities:
- Register new patients in our computer system by collecting patient demographics and insurance information.
- Schedule appointments according to patient need and physician protocol.
- Handle add-on appointment requests immediately, adhering to physician protocols.
- Update established patients' insurance information as needed.
- Verify patients' personal and insurance information as required.
- Ensure compliance with all company plans, policies, and procedures set forth by Orthopaedic Solutions Management.
- Perform other duties as assigned.
About You:
- You must have a High School Diploma.
- Two years of experience in a medical environment are required.
- Excellent customer service and communication skills are essential.
- You should be able to multitask and handle a high volume of calls.
- Intermediate data entry skills are necessary.
We Would Love It If You Also Had:
- High volume call center experience.
- Athena EMR experience.
At Orthopaedic Solutions Management, our goal is to provide world-class orthopedic care to our patients.
We take pride in our mission to provide the best care, encompassing not only the care provided by our physicians but also all medical and administrative aspects of our patients' encounters with us. Every staff member plays a vital role in this mission. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Orthopaedic Solutions Management conforms to the spirit as well as to the letter of all applicable laws and regulations.
What We Offer:
- Full-time opportunities available, with room for career growth and advancement.
- Excellent job security and stability, promoting an optimal work-life balance.
- Be part of our dynamic and growing high-level Clinic Services Team.
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