Customer Service and Sales Professional
3 weeks ago
About the Role:
We are seeking a highly skilled Customer Service and Sales Professional to join our team at Farmers District Office-0420. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while generating new business opportunities.
Salary Information:
The estimated hourly base salary for this position is $18-$25 per hour, based on experience.
Key Responsibilities:
- Greet all customers entering the office in a friendly and helpful manner.
- Take premium payments from customers.
- Identify and provide solutions for 40-50 new clients per month.
- Coordinate and participate in community events for marketing purposes.
- Ask each customer for referrals and explain our referral program.
- Treat each customer contact as a cross-sell opportunity including financial products.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Prospect and generate new business through leads & referral sources.
- Generate insurance quotes.
Requirements:
- Possess an upbeat, positive and enthusiastic attitude.
- Create relationships from a cold start.
- Professional phone etiquette.
- Great customer service skills.
- Ability to obtain or possess an active Property & Casualty Insurance license.
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