Store Operations Manager

17 hours ago


Cincinnati, Ohio, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Open and close the store, including starting up required systems and ensuring the floor and stock room are ready for the business day.
  • Manage cash handling, including completing product returns, order voids, customer refunds, and cash drops to the safe.
  • Model and deliver a distinctive and delightful customer experience, engaging with customers and patients, and resolving customer issues.
  • Assist with and coach other team members on warehouse and vendor ordering processes, including opening the back door for vendor deliveries.
  • Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.
  • Assist with reviewing order exceptions and reverse logistics, and evaluate and develop displays, including promotional, seasonal, and sale merchandise.
  • Maintain accurate inventory counts and ensure the Outdate program is followed with team members.
  • Responsible for basic department pricing and making daily price changes, and ensure proper signage is displayed at the store.
  • Assist with bookkeeping activities, including cash reports, cash counts, ledgers, and bill payment as necessary.
  • Assist with exterior and interior maintenance, including ensuring a clean, neat, and orderly store condition and appearance.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
Preferred Qualifications:
  • Prefer the knowledge of store inventory control.

This role will remain open until filled. To review benefits, please click here. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser https://jobs.walgreens.com/benefits.



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