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Reimbursement Specialist
2 months ago
About the Role
We are seeking a highly skilled Reimbursement Specialist to join our team at Ambercare. As a Reimbursement Specialist, you will play a critical role in ensuring timely and accurate reimbursement for our patients.
Key Responsibilities
- Insurance Verification and Investigation
- Accurately interpret patient insurance, prescription, and other health-related documentation
- Conduct medical insurance verifications and investigations for commercial and government payors
- Reimbursement and Access Coordination
- Communicate with insurance companies, patients, providers, and prescribers to coordinate reimbursement and access solutions
- Claims Management
- Review unpaid accounts to determine status and take appropriate action to ensure payment
- Review all claims for compliance and completeness for claims submissions
- Alternative Funding Options
- Research available alternative funding options to reduce patients' financial burden
- Customer Service and Communication
- Handle high call volumes
- Communicate with internal and external departments to facilitate coordination of care
- Regulatory Compliance
- Maintain a high degree of confidentiality at all times due to access to sensitive information
- Maintain regular, predictable, consistent attendance and be flexible to meet the needs of the department
- Follow all Medicare, Medicaid, and HIPAA regulations and requirements
- Additional Responsibilities
- Perform other duties as assigned
Requirements and Competencies
- Education and Experience
- High school diploma or equivalent is required; undergraduate degree is preferred
- Experience in medical billing, accounts receivables, and/or collections within a healthcare or insurance environment is preferred
- Skills and Abilities
- Possess quick and accurate Alpha/numeric data entry skills
- Computer proficiency - MS Office and Web-enabled applications strongly preferred
- Understanding of the requirements of Medicaid, Medicare, and Insurance billing is preferred
- Maintain positive internal and external customer service relationships