Technology Coordinator
1 month ago
The School Association for Special Education in DuPage County is seeking a highly skilled and experienced Technology Coordinator to join our team. As a key member of our administrative team, you will be responsible for developing and implementing a technology plan that aligns with our mission and vision. This includes coordinating the completion of Help Desk tickets, maintaining compliance with state and federal laws and regulations, and serving as a liaison between our organization and strategic partners and member districts.
Key Responsibilities- Develop and implement a technology plan that meets the needs of our organization
- Coordinate the completion of Help Desk tickets and ensure timely resolution of technical issues
- Maintain compliance with state and federal laws and regulations related to technology
- Serve as a liaison between our organization and strategic partners and member districts
- Develop and administer the approved technology budget
- Supervise and prioritize the work of technology staff and Junior Systems staff
- Evaluate the performance of Junior Systems staff
- Develop and maintain recovery plans to ensure technology systems and operations continue in the event of an emergency
- Collaborate with strategic partners and vendors to provide a technology-rich learning environment
- Manage applications, phones, and security systems, media, and hardware
- Develop practices and procedures for the safe, efficient, effective, and acceptable use of technology and telecommunications
- Secure the network by developing network access, monitoring, control, and evaluation
- Maintain an inventory of all technology-related items
- Create and implement a strategy for the purchase, deployment, repair, maintenance, and utilization of hardware, software, and licenses
- Recommend the purchase of copy, facsimile, telephone, and like machines and equipment
- Oversee a program for the installation, maintenance, and disposal of such equipment
- Maintain the website and ensure compliance with all necessary regulations
- Oversee the e-rate program to ensure proper filing and funding and record keeping
- Oversee the operation of technology used for meetings, presentations, and other events
- Assist faculty and staff in the installation and use of special peripheral devices
- Coordinate with member district technology departments for access and configuration
- Maintain a 1:1 device management plan in coordination with member districts
- Ensure the disposal of obsolete hardware and software is handled quickly in accordance with security standards and in an environmentally friendly and secure way
- Remain attuned to current developments in the field of technology and share information with personnel
- Bachelor's degree with experience and/or training in educational technology
- Experience in design and management of local and wide area networks, web servers, e-mail servers, and operating systems
- Thorough knowledge of network protocols and server operating components
- Experience with Microsoft Windows and Apple iOS/OSX
- Experience with Office 365 and Google Suite for Education
- Experience with student management software applications
- Experience in providing training for administrative and instructional computer systems to a variety of users
- Excellent oral, written, and interpersonal communication skills
- Advanced working knowledge and experience with computers, printers, and software applications
- Advanced experience with computer networking and operating systems
- Advanced working knowledge and experience with hardware, projection devices, telecommunications, multimedia technology, printers, and multifunction copiers
- Advanced expertise in Microsoft Office applications
- Advanced working knowledge of remote access systems
- Skills, aptitude, and physical ability to perform assigned duties
- Excellent analytical and troubleshooting skills
- Proven ability to work independently and be organized
- Advanced knowledge of commonly used concepts, practices, and procedures within the Educational Technology field
- Maturity to maintain confidential information of staff
- Ability to self-direct and make decisions in the absence of a supervisor
- Ability to maintain a positive and flexible attitude toward daily responsibilities, colleagues, and schedule
- Ability to drive throughout DuPage County to all SASED locations (mileage reimbursed)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to drive, stand, walk, sit, write/type, speak, listen, and bend, push, and/or pull, some climbing and balancing, and some stooping, kneeling, crouching, and/or crawling. In addition, the employee may occasionally be required to twist and reach. Specific vision abilities required by this job include close, peripheral, and distant vision. Ability to work in an office environment setting, standing, lifting up to 25 pounds, filing, operating office machines and computers, communicating with staff, visitors, and others.
The noise level in the work environment ranges from quiet/moderate to loud. The employee is frequently required to interact with other staff and visitors. The employee is directly responsible for the safety and well-being of students.
The statements in the job description are intended to describe the general nature and level of the work to be performed by an individual assigned to this position. They are not an exhaustive list of all duties and responsibilities related to the position. This job description will be reviewed periodically as duties and responsibilities change with business necessity and School Board Policy and procedures. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Terms of Employment: 259-day work year at compensation set by the SASED Board of Directors.
Evaluation: Performance will be evaluated in accordance with the SASED Board of Directors policy on evaluation.
Salary Range: $88,000-$98,000
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