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Inventory Coordinator

2 months ago

Virginia Beach, Virginia, United States Joann Full time

Job Summary

The Inventory Coordinator is responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their happy place. All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy.

Key Responsibilities

HEARTS

  • Greet every JOANN customer and use the F.A.S.T. service model to meet the customer's needs
  • Ask open-ended questions to learn about customers' project needs and escort them to the desired product's location
  • Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.

HANDS

  • Perform on-hand counts of physical inventory throughout the back room and sales floor to ensure all inventory is accounted for
  • Receive and unload truck deliveries with close attention to detail and ensure freight is organized and undamaged. Required to enter and exit truck bed to remove freight. Unload freight from the truck and sort it according to company procedures. Lift boxes from truck and receiving area, place, and arrange items on shelves and racks.
  • Process freight received from trucks to ensure all merchandise is accounted for and ready to be sent to the sales floor when necessary
  • Clean and organize the back room and maintain high standards in the cleanliness and quality of their work area
  • Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.

MINDS

  • Consult with store management regarding inventory discrepancy and product flow issues to reduce shrink
  • Merchandise product in a way that catches the customer's attention and promotes sales
  • Constantly improve processes and seek innovative ways to create a better flow of inventory throughout the store

INSPIRE

  • Work closely with store management to ensure that incoming freight has a strategic plan for movement onto the sales floor
  • Communicate freight plan to other team members and promote whole store participation in the movement of freight
  • Partner with store management to align scheduled hours with the inbound product flow to create full workload coverage
  • Monitor team member work practices and provide guidance on receiving/stocking store policies

Physical Demands

  • Stand during an entire shift (other than normal break time).
  • Continuously walk around all areas of the store throughout shift.
  • Read written instructions, reports, and other information on paper and computer screens.
  • Orally communicate with customers and other team members on a consistent basis throughout their shift.
  • Input data on computer keyboard and handheld units.
  • Use 2-way radios (hear incoming messages and provide verbal response).
  • Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.
  • Lift, place, and arrange items on shelves and racks.
  • Bend down and reach above head.
  • Climb and descend ladder.
  • Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis).

Availability

Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

Education & Experience

Education

Minimum - High School Diploma or equivalent

Experience

Minimum - 0-2 years experience

Preferred - Previous supervisory experience