Area Coach

3 days ago

Detroit, Michigan, United States Taco Bell Full time
About the Job

The Area Coach is a key role at Taco Bell, responsible for overseeing the people, processes, and operations of 6-9 corporate locations with total sales averaging 10-12M+.

Key Responsibilities
  • Drive excellence in day-to-day operations by training, coaching, and supporting Restaurant Managers.
  • Plan and set goals, focus on problem-solving and process improvement, and set standards for the brand.
  • Recognize, mentor, and motivate Unit Level Management and their teams.
The Day-to-Day

Provides leadership for each manager in the market to ensure customer satisfaction, build and reach sales goals.

Leads the way by working with each Manager in the market to deliver profit goals and meet targeted flow-thru objectives; utilizes available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures that correct operational procedures are followed at all times.

Accountable for coaching and training various levels of Management for operational excellence, supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team and managers.

Develops and maintains management staffing levels; drives to full management staffing for each location in market; commits to selection process; monitors staffing levels to anticipate sales seasonality.

Absolutely uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy.

Leads recognition and motivation efforts throughout the market.

Has authority to hire and fire (or participate in those decisions).

Resolution-oriented in all Employee Relations (ER) activities; provides needed ER assistance to managers; is proactive in addressing ER needs in the market.

Exhibits ownership when working with Management to resolve chronic Repair & Maintenance (R&M) issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to R&M Business Partners.

Requirements
  • Great communication skills, and strong interpersonal and conflict resolution skills.
  • Exceptional team building capability.
  • Business math and accounting skills, and strong analytical/decision-making skills.
  • 4-year College or University Degree preferred but not required.
  • Three to five years of successful, high sales volume, operational management experience in Fortune 500 environment.
  • Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
  • Ability to work flexible hours and work in your restaurants at least 30 hours a week.
What We Offer
  • Up to 4 weeks of vacation per year plus holidays and time off for volunteering.
  • Tuition reimbursement and education benefits.
  • Generous parental leave for all new parents and adoption assistance program.
  • 401(k) with a 6% matching contribution from Yum Brands with immediate vesting.
  • Comprehensive medical & dental including prescription drug benefits and 100% preventive care.
  • Discounts, free food, swag, and... honestly, too many good benefits to name.
Salary Range

$85,000 - $100,000 annually + bonus eligibility + equity (if applicable) + benefits.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self.

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.

We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - Click here to view the Know Your Rights poster and supplement and the Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

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