Chief Experience Officer for Consumer Insight and Innovation

4 days ago

Étreux, Hauts-de-France, United States CLevelCrossing Full time
About the Role

We are seeking a seasoned leader to join our team as Chief Experience Officer for Consumer Insight and Innovation. Reporting directly to the CCO, you will be responsible for developing and implementing a strategic direction that drives consumer experiences aligned with our brand positioning and seamless journey approach.

This role focuses on optimizing end-to-end experiences and serves as an evangelist for transformation into a data-driven organization. You will ensure consistency in efforts to build brand love and a culture of consumer centricity. Key areas of responsibility include Voice of the Consumer, Consumer Journey, Design Thinking, Consumer Insights, and Consumer Analytics.

Key Responsibilities
  • Assess the current structure and talent to build an organization model that supports single point solutions, removes friction, and drives accountability tailored to meet the consumer.
  • Lead integration efforts of consumer learnings, insights, and research to drive a holistic approach that informs the consumer journey through connection and world-class experiences across the globe.
  • Partner closely with executive leadership globally and regionally to identify and problem-solve opportunities for the consumer.
  • Act as a principle facilitator to provide strategic leadership and guidance to the organization with key stakeholders by integrating consumer experience technology, services, programs, and structure to deliver brand love.
  • Develop tangible solutions to accomplish strategic visions requiring significant organization-wide coordination and facilitation.
  • Lead consumer experience-driven plans, solutions, and infrastructure that connects digitally and supports cross-platform functionality.
  • Define key performance indicators (KPIs) and metrics for reporting, leadership engagement, and action planning that inform user consumer experience improvements, opportunities, and future business decisions.
  • Provide visionary leadership for performance improvement and quality initiatives to achieve goals.
  • Collaborate with senior leadership bringing standards and solutions across the organization.
  • Influence a fundamental customer-centric culture transformation.
  • Advances Under Armour's mission, vision, and values.

Requirements
  • Strong business acumen with ability to drive change in a large, complex organization with matrix reporting relationships.
  • Demonstrated success in leading large-scale initiatives that have significant impact across the organization.
  • Excellent team leadership and organizational skills with an ability to prioritize multiple demands and projects.

What We Offer
  • A highly competitive salary ranging from $250,000 to $300,000 annually, based on qualifications and experience.
  • A comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • The opportunity to work with a global organization that values diversity, equity, and inclusion.
  • A dynamic and supportive work environment that encourages growth and development.

  • Chief Data Innovation Officer

    4 days ago

    Étreux, Hauts-de-France, United States Harvard Business School Publishing Corporation Full time

    About Harvard Business Publishing:We are the leading destination for innovative management thinking, reaching lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you.Our organization is transforming our data capabilities to enhance personalization,...

  • Chief Innovation Officer

    4 weeks ago

    Étreux, Hauts-de-France, United States MassMutual Full time

    At MassMutual, we're passionate about helping millions of people find financial freedom. Our team is driven by a passion for innovation and excellence, which has led us to develop products that meet the diverse needs of our customers. To support this mission, we're seeking an experienced Chief Innovation Officer to join our Product team.This role requires...

  • Chief Revenue Officer for Cybersecurity Innovation

    4 weeks ago

    Étreux, Hauts-de-France, United States Chronos Consulting Full time

    Chief Revenue Officer for Cybersecurity InnovationWe are seeking a seasoned sales leader to spearhead our US expansion as Chief Revenue Officer. This role demands a dynamic, hands-on professional with a proven track record of driving revenue growth in the B2B mid-market and enterprise space.The ideal candidate will have 10-15 years of experience in security...

  • VP Marketing and Consumer Strategy Leader

    2 days ago

    Étreux, Hauts-de-France, United States CLevelCrossing Full time

    Chief Consumer Officer VP Marketing and Consumer StrategyEstablish a consumer-centric culture, managing activities that deeply understand consumer needs. Develop and execute brand, campaign, engagement, and retention strategies to build trusted relationships with consumers.This role is responsible for brand, consumer, and sales strategy for Author. As the...

  • Chief Technology Officer

    4 weeks ago

    Étreux, Hauts-de-France, United States Gartner Full time

    The Chief Technology Officer at Gartner is responsible for driving technology innovation and strategy to support long-term growth. This role enables automation and insights for Gartner Consulting by owning product and support of BU-specific technology and analytics, including ERP, CRM, Analytics, and Sharepoint.Main Responsibilities:Set technology vision and...

  • Consumer Experience Growth Director

    4 weeks ago

    Étreux, Hauts-de-France, United States Forsta Full time

    Accelerate Consumer Experience Excellence with ForstaWe are seeking a seasoned Consumer Experience Growth Director to drive expansion of our solutions in the defined territory.About the OpportunityIn today's competitive healthcare landscape, consumers have endless choices for physicians, hospitals, and healthcare plans. Our goal is to ensure they choose our...

  • Chief AI Officer for Biologics Innovation

    6 days ago

    Étreux, Hauts-de-France, United States Takeda Pharmaceutical (US) Full time

    About the RoleAt Takeda Pharmaceutical (US), we are a pioneering life sciences organization driving transformative therapies to patients worldwide. By focusing our R&D efforts on strategic therapeutic areas, we push the boundaries of what is possible in order to bring innovative, highly differentiated treatments to patients.We are seeking a Chief AI Officer...

  • Chief Technology Officer

    4 weeks ago

    Étreux, Hauts-de-France, United States Planet Technology Full time

    Job Title:Chief Technology OfficerAbout the Role:We are seeking a highly skilled Chief Technology Officer to lead our IT programs and drive business objectives. This role will oversee various areas of IT, including data and analytics.Key Responsibilities:Lead day-to-day and strategic IT programs to support business objectives.Requirements:To be successful in...

  • Creative Experience Designer

    4 weeks ago

    Étreux, Hauts-de-France, United States AIDENTIFIED Full time

    Company Overview">Aidentified is a dynamic and innovative technology company that offers unparalleled data-driven prospecting insight for customers to find, qualify, and close more leads. Our products provide 150+ professional and consumer data attributes, including wealth and income information with news and triggers, plus relationship mapping to strengthen...

  • Chief Innovation Architect

    2 days ago

    Étreux, Hauts-de-France, United States SimpliSafe Full time

    SimpliSafe Home Security is a pioneering company that embodies disruption in the tech industry. Our team is comprised of individuals who thrive on innovative ideas and collaboration.We foster an environment where our engineers, customer service representatives, graphic designers, and web developers work together to deliver exceptional products and user...

  • Chief Information Officer for Clean Energy Innovation

    4 days ago

    Étreux, Hauts-de-France, United States Massachusetts Clean Energy Center Full time

    Job Overview">We are seeking an experienced IT leader to drive the strategic development of our technology infrastructure at the Massachusetts Clean Energy Center. As the Chief Information Officer, you will play a key role in ensuring the smooth functioning of our technology operations and driving innovation to support our business goals.">About the...

  • Chief Data and Analytics Transformation Officer

    4 weeks ago

    Étreux, Hauts-de-France, United States Harvard Business School Publishing Corporation Full time

    Harvard Business Publishing is a mission-driven global company committed to fostering a culture of inclusion, trust, and engagement where everyone feels welcome, valued, respected, and belongs.The estimated annual salary for this position is $225,000 - $275,000. In addition to competitive compensation and benefits, we offer programs focused on career...

  • Chief Data Science Strategist for Sportsbook Innovation

    4 weeks ago

    Étreux, Hauts-de-France, United States DraftKings Full time

    We're defining the future of sports and entertainment experiences. Our global team is pushing boundaries, developing cutting-edge products, and driving responsible gaming innovation.You'll face challenging yet rewarding projects that accelerate your growth, help us win as a team, and create unforgettable moments for our customers.The Crown Is YoursAs Chief...

  • Data Insights Engineer, AI Innovation

    5 days ago

    Étreux, Hauts-de-France, United States Amazon Full time

    Job DescriptionWe are seeking a highly skilled Data Insights Engineer to join our AI Innovation team at Amazon. This role will be responsible for designing and implementing data analytics solutions that drive business decisions.About the RoleDesign and develop ETL pipelines for business metricsCreate insightful dashboards and reports for senior...

  • Chief Advancement Officer

    4 weeks ago

    Étreux, Hauts-de-France, United States Massachusetts Nonprofit Network Inc Full time

    Massachusetts Nonprofit Network IncThe Chief Advancement Officer is a key leadership position responsible for driving strategic fundraising initiatives and advancing the organization's mission and vision.Estimated Salary: $80,000 - $100,000 per yearJob Description:Reporting to the Executive Director, the Chief Advancement Officer will lead the development...

  • Chief Technology Officer

    4 weeks ago

    Étreux, Hauts-de-France, United States Nike (New) Full time

    Converse is a global advocate for self-expression and innovation. We're seeking an experienced Chief Technology Officer to lead our Salesforce engineering team.About the RoleWe need someone with 8+ years of experience in software development, specifically on Salesforce Marketing Cloud and Salesforce Service Cloud platforms.As a Chief Technology Officer,...

  • Chief Talent Acquisition Officer

    4 weeks ago

    Étreux, Hauts-de-France, United States Soteriare Full time

    Attracting Top TalentWe are seeking a seasoned leader to drive our talent acquisition efforts as a Chief Talent Acquisition Officer.This role requires a strategic thinker with expertise in building an enterprise-wide executive recruiting talent strategy, managing existing recruiting strategies and systems to generate proactive approaches to internal and...

  • Chief Medical Officer for Rare Diseases

    4 weeks ago

    Étreux, Hauts-de-France, United States LanceSoft, Inc. Full time

    About the RoleLanceSoft, Inc. is seeking a highly skilled Chief Medical Officer to lead our efforts in Rare Diseases.Job DescriptionWe are looking for a Director, Medical Affairs Rare Disease (ELA) to support US Medical Affairs activities related to the Rare Disease - Liver portfolio.This role will assist in delivering asset-aligned medical strategy,...

  • Chief Risk Management Officer

    3 weeks ago

    Étreux, Hauts-de-France, United States Geode Capital Management Full time

    Geode Capital Management is seeking a seasoned risk professional to serve as its Chief Risk Management Officer. This critical role requires an individual with extensive experience in operational risk management, strategic planning, and team leadership.The ideal candidate will possess a deep understanding of risk frameworks, policies, and procedures. They...

  • Chief Financial Officer and Operations Director

    2 days ago

    Étreux, Hauts-de-France, United States Fisher College Full time

    About Fisher CollegeFisher College is a leading educational institution dedicated to providing exceptional learning experiences for students. We are seeking an experienced professional to join our team as Chief Financial Officer and Operations Director.Estimated Salary Range: $120,000 - $180,000 per yearAbout the RoleThe Chief Financial Officer and...