Bell Attendant

Job Summary:

We are seeking a highly skilled and customer-focused Bell Attendant to join our team at Four Seasons. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities:

• Guest Greeting and Assistance: Greet guests with a warm welcome and assist with luggage, ensuring a smooth and efficient arrival experience.
• Room Escort and Information: Escort guests to their rooms and provide information about hotel amenities, services, and facilities.
• Lobby and Entrance Maintenance: Maintain the cleanliness and organization of the lobby and entrance areas, ensuring a welcoming and inviting atmosphere.
• Valet Parking and Vehicle Retrieval: Assist with valet parking and retrieve vehicles for guests, ensuring timely and efficient service.
• Customer Service and Anticipation: Provide exceptional customer service, anticipating guests' needs and exceeding their expectations.
• Hotel Policies and Procedures: Adhere to hotel policies and procedures, ensuring a seamless and efficient guest experience.

Requirements:

• Excellent Communication Skills: Possess excellent communication and interpersonal skills, with the ability to interact with guests and colleagues in a professional and courteous manner.
• Attention to Detail: Demonstrate attention to detail and a commitment to quality, ensuring that all aspects of the job are completed to a high standard.
• Teamwork and Flexibility: Be a team player, with the ability to work flexibly and adapt to changing circumstances.