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Branch Manager

2 months ago

Aurora, Colorado, United States Huntington National Bank Full time

About the Role:

We are seeking a highly skilled and experienced Branch Manager to lead our team at Huntington National Bank. As a Branch Manager, you will be responsible for managing the overall operations of the branch, including sales, service, and financial performance.

Key Responsibilities:

  • Manage a portfolio of high-value consumer and business customers, leading the process of referring customers to other areas of the bank to meet customer needs and deepen relationships.
  • Lead the team to provide excellent customer service and effectively resolve customer issues.
  • Leverage available tools and technology to identify and present sales and service opportunities.
  • Maintain knowledge and educate the team on all products, services, technology, and policies.
  • Develop key internal partnerships to drive business in the market area.
  • Actively oversee the recruitment/hiring process to ensure the assigned market is staffed with colleagues suitable for Huntington's culture.
  • Garner resources required to support the team.
  • Manage the overall operations of the branch, adhering to all operational, security, risk, and regulatory-related policies and procedures.
  • Understand branch sales, service, operations, and financial performance.
  • Demonstrate acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication, and presentation.

Requirements:

  • High School Diploma or GED and minimum of 1 year or more in a goal-driven retail sales leadership role or a Bachelor's Degree.
  • Bachelor's Degree and previous management experience.
  • Ability to understand, drive, and lead branch sales, service, operations, and financial performance within the branch and digital channels.
  • Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching, and colleague development and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking services.
  • Knowledge of consumer and business deposit products.
  • Ability to develop, influence, inspire, and motivate colleagues to increase retention.

Exempt Status: Yes

Workplace Type: Office

Huntington National Bank is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position