Store Leadership Team Member

4 days ago


Parma Heights, Ohio, United States Big Lots Full time
About Us:

Big Lots is a leading American furniture and home decor retailer with over 1,400 stores across the United States. We are committed to providing our customers with the best shopping experience possible and fostering a positive and inclusive work environment for our employees.

What We Offer:
  • Competitive salary ranging from $55,000 to $65,000 per year, depending on experience.
  • Benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.
  • Opportunities for career advancement and professional growth.
  • Discounts on merchandise and services.

Your Role:

In this role, you will be responsible for overseeing all aspects of customer service and recovery in our store. You will lead and direct the service team, ensuring that they meet or exceed customer service standards and contribute to achieving sales goals. Additionally, you will be responsible for managing the day-to-day operations of the store, including cash handling, inventory management, and maintaining a clean and organized store environment.

Requirements:
  • High School Diploma or equivalent required.
  • Minimum three years retail management experience preferred.
  • Strong organizational, communication, leadership, presentation, and interpersonal skills required.
  • Able to lift, carry, push, and pull a minimum of 50 pounds and work in a fast-paced environment.

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