Aircraft Operations Supervisor
5 days ago
We are seeking a highly skilled Aircraft Operations Supervisor to join our team at Atlantic Aviation. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient delivery of ground handling services to our customers.
Responsibilities- Maintain site practices and procedures that contribute to a safe, profitable, positive, and enjoyable work environment while applying the 'Atlantic Attitude' at all times.
- Supervise ramp, hangar, and fuel storage facility activities to assure safe, efficient and timely delivery of service to our customers. Communication of work progress and significant issues with the Operations Manager or General Manager.
- Ensure proper staffing and delegate work assignments for all Line Service workers. Monitor and update daily aircraft arrivals and departure requirements. Ensure that timely service meets customer expectations.
- Design and facilitate appropriate daily communication with Customer Service Representatives to ensure service accuracy and completeness.
- Interface with customers to ensure all servicing requirements are met and that customers are satisfied with our service. Resolve customer service issues.
- Understand the departmental profit and loss statement, quarterly forecasting, and annual budget processes and the effects of business decisions made for the department.
- Responsible for understanding opportunities and risks of the operation and developing strategic goals and objectives to maximize operating profit for the base.
- High school graduation.
- 5 years of line service experience or equivalent in aviation field.
- Valid state driver's license and meet the company's insurability requirements.
- Meet Atlantic Aviation's operations and safety training requirements.
- At least 18 years of age
- Consistently demonstrated good organizational and leadership skills.
- Participation in Atlantic Leadership Training.
- Good communication skills, both written and oral.
- Basic proficiency in Microsoft Office applications including Word, Excel and Outlook.
- Excellent customer relations skills required.
- Flexible work schedule may include working overtime, nights, on weekends, holidays, and be on call.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed outside weather conditions which may include wet and/or humid conditions, extreme heat and cold; high, precarious places; vibration; chemicals including aviation fuels, oils and lavatory fluid. The noise level in the work environment is usually loud.
Estimated Salary Range$55,000 - $65,000 per year, depending on experience.
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