Security Field Operations Manager

2 weeks ago


White Plains, New York, United States MSCCN Full time
Job Description

At MSCCN, we are seeking a Field Supervisor to support operations for remotely managed accounts by performing on-site supervision of Security Professionals and ensuring site coverage at all times. This role works closely with Operations Managers on a day-to-day basis to supervise remote service delivery.

Responsibilities:
  • Perform day and night site visits to inspect and supervise Security Professionals in the field.
  • Address escalation of 'after hours' and 'cold start' calls to ensure sufficient coverage at customer sites.
  • Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with Security Professionals.
  • Support operations for remotely managed accounts by performing on-site supervision of Security Professionals and ensuring site coverage at all times.
Qualifications:
  • Minimum high school diploma or equivalent required.
  • Minimum three to five years of professional-level experience required.
  • Driving positions require a valid Driver's License with at least one year of driving experience, a clean driving record, and the ability to safely operate a vehicle.

This position requires excellent attendance and punctuality. Incumbents must commit to being on time and ensure all directions and instructions from the branch office are followed consistently and thoroughly. Ability to write effective and concise reports in neat, legible handwriting is required.



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