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Banking Associate

1 week ago

Holland, Michigan, United States Fifth Third Part time

About Our Team:

Fifth Third Bank is a dynamic and inclusive organization committed to delivering exceptional customer experiences. We are seeking a talented Banking Associate - Part-Time to join our team in Holland, MI.

Job Summary:

This role involves providing top-notch customer service and support to our clients. As a Banking Associate - Part-Time, you will be responsible for deepening relationships with customers, addressing their specific needs, and guiding them to meet their financial goals.

Key Responsibilities:

  • Customer Experience:
    • Provide exceptional customer service by listening to their specific needs and providing tailored solutions.
    • Address customer concerns promptly and professionally.
    • Maintain confidentiality and handle sensitive customer information with discretion.
  • Operations:
    • Perform daily tasks to ensure the efficient operation of the office.
    • Maintain accurate records and balance to policy guidelines.
  • Referrals:
    • Identify customer needs and refer them to Bankers and business partners for consultative conversations.

Requirements:

  • High School Diploma/GED
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment