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Aviation Customer Service Representative

2 months ago

Stratford, Connecticut, United States Atlantic Aviation Full time
Job Overview

As an Aviation Customer Service Representative, you will play a crucial role in ensuring a seamless experience for our esteemed clientele. This position offers a unique opportunity to immerse yourself in the aviation sector, engaging with a variety of high-profile clients and corporate flight departments.

Why This Role is Important
In this dynamic environment, you will serve as the initial point of contact for visitors arriving at our facility. Your interactions will not only enhance customer satisfaction but also contribute to the overall efficiency of our operations.

Key Responsibilities

  • Deliver exceptional service and support to customers
  • Coordinate hotel and catering arrangements for incoming and outgoing flights
  • Handle customer transactions, including fuel purchases
  • Collaborate closely with line service staff and pilots to fulfill all service requirements

Qualifications

  • Experience in customer service or hospitality
  • High school diploma or equivalent
  • Minimum age of 18
  • Possession of a valid state driver's license
  • Ability to perform basic mathematical calculations

Work Environment
We are committed to maintaining a drug-free workplace and conduct pre-employment substance testing.