Customer Support Team Lead
4 days ago
At Acorn Stairlifts, we are seeking a highly skilled and experienced Customer Support Team Lead to join our team. As a key member of our customer support team, you will play a critical role in ensuring that our customers receive exceptional support and service.
Key Responsibilities:- Monitor and coach customer support agents to ensure they are meeting quality and productivity standards.
- Assist the Customer Support Manager in managing the customer support team and ensuring that all customer inquiries are resolved in a timely and professional manner.
- Conduct new hire training and ongoing training to ensure that all team members have the necessary skills and knowledge to provide excellent customer support.
- Research and analyze customer complaints and issues to identify trends and areas for improvement.
- Develop and implement process improvements to enhance the customer support experience.
- Collaborate with other teams, such as sales and marketing, to ensure that customer support is aligned with business objectives.
- Associate's degree or equivalent experience.
- 2-4 years of experience in customer support or a related field.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of customer support software and systems.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Customer Service Team Lead
2 weeks ago
Orlando, Florida, United States Hilton Grand Vacations Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Hilton Grand Vacations. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist customer service representatives with day-to-day activities...
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Customer Support Specialist
4 weeks ago
Orlando, Florida, United States Wohn-Service-Team Full timePosition OverviewAs a Customer Support Specialist at Wohn-Service-Team, you will play a crucial role in delivering exceptional service to our clients. This position requires proficiency in both German and English, enabling you to assist a diverse customer base effectively.Key ResponsibilitiesProvide comprehensive technical support for client devices,...
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Technical Support Team Lead
2 weeks ago
Orlando, Florida, United States AD Solutions Full timeJob DescriptionWe are seeking a highly skilled IT Coordinator to join our team at AD Solutions. In this role, you will be responsible for providing technical support to internal and external customers by utilizing your strong technical expertise to resolve technical issues efficiently.Key Responsibilities:Technical Support: Provide technical assistance to...
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Customer Experience Associate
2 weeks ago
Orlando, Florida, United States Customer Relations and Sales Firm Full time**About the Role**We are seeking a highly skilled Customer Experience Assistant to join our team at Customer Relations and Sales Firm. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our clients.**Key Responsibilities**Build strong relationships with...
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Customer Care Team Lead
2 weeks ago
Orlando, Florida, United States Hilton Grand Vacations Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Care Team Lead to join our team at Hilton Grand Vacations. As a key member of our customer service team, you will be responsible for executing your position's responsibilities in alignment with our company's Spirit of Service culture and driving success through performing various tasks to...
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Customer Care Team Lead
6 days ago
Orlando, Florida, United States Hilton Grand Vacations Full timeCustomer Care Team Lead Job SummaryHilton Grand Vacations is seeking a highly skilled and experienced Customer Care Team Lead to join our team. As a Team Lead, you will be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest...
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Customer Service Lead
2 weeks ago
Orlando, Florida, United States GP Mobile Full timeJob OverviewAs a Retail Store Manager at GP Mobile, you will be responsible for leading by example and empowering your team to deliver exceptional customer experiences. You will be the primary point of contact for employees and will be responsible for all aspects of store operations, including hiring, scheduling, training, marketing, and loss prevention.Key...
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Customer Support Specialist
2 weeks ago
Orlando, Florida, United States Oxa Full timeJob OverviewOxa is a leading technology company that is revolutionizing the transportation industry through autonomous vehicles. We are seeking a highly skilled and experienced Customer Support Specialist to join our Support team.Key ResponsibilitiesProvide technical support and guidance to customers via various communication channels.Qualify and prioritize...
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Pizza Team Lead
3 weeks ago
Orlando, Florida, United States Top Shelf Pizza LLC Full timeTop Shelf Pizza LLC is seeking a dedicated and motivated Pizza Team Lead to join our growing team. As a Pizza Team Lead, you will play a vital role in ensuring the smooth operation of our restaurant. You will be responsible for leading and motivating a team of pizza makers, cashiers, and delivery drivers to deliver exceptional customer service and...
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Pizza Team Lead
2 weeks ago
Orlando, Florida, United States MOD Pizza Full timeAbout MOD PizzaMOD Pizza is a fast-casual pizza restaurant chain that prides itself on serving high-quality pizzas made with fresh, sustainable ingredients. Our mission is to create a welcoming and inclusive environment where everyone feels valued and empowered to succeed.Job SummaryWe are seeking a skilled Restaurant Shift Manager to join our team! As a...
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Customer Support Specialist
4 weeks ago
Orlando, Florida, United States AllianceOne Incorporated Full timeJob OverviewAbout AllianceOne IncorporatedAllianceOne Incorporated, a prominent entity in the realm of contact center operations, is dedicated to enhancing customer interactions. We are seeking committed individuals to contribute to our mission of delivering outstanding service to our clients and their customers.Position: Customer Support SpecialistWork...
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Cabin Team Lead
1 week ago
Orlando, Florida, United States ABM Full timeAbout the RoleWe are seeking a highly skilled and experienced Cabin Supervisor to join our team at ABM. As a key member of our operations team, you will be responsible for overseeing the daily activities of our cabin staff and ensuring that our high standards of customer service are consistently met.Key ResponsibilitiesOperational Oversight: Directly...
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Junior Customer Support Specialist
3 weeks ago
Orlando, Florida, United States Local Hiring Firm Full timeWe are excited to announce an opening for a Customer Support Specialist at our local office. Our organization is looking to enhance our AT&T initiative, which offers community members the chance to maintain connections through affordable and accessible communication solutions. The primary role of the Customer Support Specialist is to identify and enroll...
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Customer Experience Lead
9 hours ago
Orlando, Florida, United States Victoria's Secret Full timeCustomer Experience Lead Job DescriptionAbout the Role:The Customer Experience Lead is a key member of the Store Leadership Team, responsible for delivering exceptional customer experiences and driving top-line sales. This role requires a values-based leader who can inspire and motivate associates to achieve results.Key Responsibilities:Lead and demonstrate...
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Customer Success Lead
2 weeks ago
Orlando, Florida, United States Freshworks Full timeJob DescriptionFreshworks is a leading provider of cloud-based software solutions that enable businesses to deliver exceptional customer experiences. As a key member of our team, we are seeking a highly skilled Customer Success Lead to join our ranks.The ideal candidate will possess a deep understanding of customer success principles and be able to drive...
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Radiology Team Lead
2 weeks ago
Orlando, Florida, United States Orlando Health Full timeJob SummaryOrlando Health is seeking a highly skilled Radiology Technologist Lead to join our team. As a key member of our Imaging Services department, you will be responsible for directing daily workflow and assisting the Imaging Services Supervisor, Imaging Services Manager, and/or Imaging Services Director.Key ResponsibilitiesLeadership and Guidance:...
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Customer Success Lead
2 weeks ago
Orlando, Florida, United States Freshworks Full timeJob DescriptionFreshworks is a leading provider of cloud-based software solutions that enable businesses to deliver exceptional customer experiences. As a key member of our team, we are seeking a highly skilled Customer Success Lead to join our ranks.The ideal candidate will possess a deep understanding of customer success principles and be able to drive...
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Customer Support Specialist
4 weeks ago
Orlando, Florida, United States NBCUniversal Full timeJob OverviewCompany OverviewAt NBCUniversal, we are dedicated to producing exceptional content that spans across film, television, and streaming platforms, while also creating memorable experiences through our theme parks and consumer interactions. We proudly manage renowned entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports,...
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Customer Engagement Lead
4 weeks ago
Orlando, Florida, United States sauce Full timeSauce is a leading technology platform designed for the restaurant industry, dedicated to enhancing business growth through our innovative Commission-Free Delivery & Pickup model and advanced delivery optimization solutions. We cater to a substantial segment of the US local restaurant market, valued at $105 billion. With headquarters in major cities, Sauce...
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Junior Customer Support Representative
4 weeks ago
Orlando, Florida, United States Bayside Promotions Full timeJob OverviewWe are thrilled to share our growth into the Pest Control sector. Partnering with a leading national Pest Control provider, we are committed to delivering a customer-centric experience that offers accessible pest management solutions in a straightforward and convenient manner. Our focus is on providing consumers with cost-effective solutions that...