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Customer Service Representative

2 months ago

Hamilton, Ohio, United States The UPS Store Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Center Associate at The UPS Store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing packages, and operating various equipment and devices.

Key Responsibilities
  • Provide world-class customer service to walk-in customers and telephone inquiries
  • Practice good listening skills and take ownership of customer shipping needs
  • Learn and operate all equipment, software, and devices in an expert fashion
  • Maintain a clean, organized, and safe working environment
Requirements
  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills and strong verbal and written communication skills
  • Prompt, reliable, and responsible with the ability to lift 40+ pounds
What We Offer

As a Center Associate at The UPS Store, you will have the opportunity to work in a fast-paced team environment, learn new skills, and grow your career in a dynamic and customer-focused organization.