Senior Service Cloud Business Analyst

2 weeks ago


Indianapolis, Indiana, United States Connvertex Technologies Inc. Full time
Job Overview

We are seeking a Senior Business Analyst with extensive experience in Salesforce Service Cloud. The ideal candidate will possess a deep understanding of the platform's capabilities, including:

  • Workflow Management: Ability to design and optimize workflows to enhance operational efficiency.
  • Integration Expertise: Knowledge of integrating Salesforce Service Cloud with other systems to streamline processes.

This role requires a proactive individual who can lead initiatives and drive improvements in service delivery through effective use of technology.

Join Connvertex Technologies Inc. and contribute to innovative solutions that enhance customer service experiences.



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