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Sales Team Leader

2 months ago

Brick, United States European Wax Center Brick NJ Full time
Position Overview

We are in search of a Sales Team Leader who will embody and implement all policies and procedures of European Wax Center while maintaining high performance standards. This role is ideal for individuals seeking advancement opportunities, offering hourly compensation alongside the potential for unlimited commission.

Key Responsibilities

The Sales Team Leader will collaborate closely with the Center Manager and Assistant Manager to guarantee that every guest enjoys an outstanding experience while driving the center's key performance indicators (KPIs). Our primary mission is to enhance the confidence of our clients.

Specific duties include:

  • Consistently meet and exceed sales targets on a daily, weekly, and monthly basis.
  • Ensure that each guest receives a superior customer service experience.
  • Oversee confirmation calls and ensure all inquiries are addressed promptly.
  • Focus on daily KPIs to enhance profitability.
  • Build a loyal customer base through exemplary behavior, effective product presentation, and exceptional service.
  • Manage front desk operations to optimize performance.
  • Maintain a pristine and organized center environment.
  • Communicate updates effectively within team channels.
  • Exhibit self-motivation and accountability, demonstrating punctuality and organization while inspiring others through positive leadership.
  • Embrace and uphold the core values of European Wax Center.
  • Conduct weekly meetings with team members for ongoing support.
  • Address minor guest concerns and ensure effective communication regarding management follow-up.
Compensation and Benefits
  • Hourly wage plus an uncapped commission structure.
  • Discounts on all waxing services and products.
  • Health benefits available for full-time associates.
  • Paid time off.
Availability Requirements
  • Flexible Schedule: Must be available for morning, evening, and weekend shifts, including on-call for emergencies.

Job Type: Full-time or part-time

European Wax Center has been dedicated to providing an exceptional waxing experience since its inception, focusing on:

  • Our exclusive Comfort Wax.
  • Private waxing suites.
  • A clean and welcoming environment.
  • Highly trained estheticians.

We are committed to delivering outstanding service and creating a memorable experience for our guests.