Customer Service Representative

2 weeks ago


Gettysburg PA, United States MHC Equity Lifestyle Properties Full time

Job Summary: We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at MHC Equity Lifestyle Properties.

Key Responsibilities:

  • Provide exceptional customer service to guests and residents, responding to inquiries in person and over the phone.
  • Process payments and deposits in a timely and accurate manner.
  • Run reports and submit maintenance request forms to ensure office efficiency.
  • Partner with the Property Manager to address inquiries and resolve issues in a professional and timely manner.
  • Prioritize customer satisfaction and address conflicts promptly.

Requirements:

  • High school diploma or equivalent experience.
  • 1+ years of experience in customer service with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

About Us: MHC Equity Lifestyle Properties is a leading provider of resort communities, offering a unique and exceptional living experience for our residents. We are committed to providing excellent customer service and creating a welcoming environment for our guests and residents.



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