Customer Service Representative
2 weeks ago
Job Summary: We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at MHC Equity Lifestyle Properties.
Key Responsibilities:
- Provide exceptional customer service to guests and residents, responding to inquiries in person and over the phone.
- Process payments and deposits in a timely and accurate manner.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with the Property Manager to address inquiries and resolve issues in a professional and timely manner.
- Prioritize customer satisfaction and address conflicts promptly.
Requirements:
- High school diploma or equivalent experience.
- 1+ years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
About Us: MHC Equity Lifestyle Properties is a leading provider of resort communities, offering a unique and exceptional living experience for our residents. We are committed to providing excellent customer service and creating a welcoming environment for our guests and residents.
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